An exciting opportunity for an Administrative Assistant to join our thriving and progressive business.

About us

RMT is a fast-growing IT managed service provider with a strong regional presence, known for delivering cutting-edge IT solutions and exceptional client service as one of the few Telstra Platinum partners in Australia. We are looking to for another Administrative Assistant to support our growth, based in our Armidale NSW office location.

We offer:

Permanent, full time role

An inclusive and supportive workplace environment

Quarterly bonuses, up to 10% of base salary

Professional Services allowance of $1,000 per year for use on accounting, financial planning, and legal requirements

Health & wellbeing annual allowance

About the role

As an Administrative Assistant at RMT, you will work within an experienced team to provide efficient administrative support to the Operations Manager, Administrative Accounts Officer, and the RMT team as a whole.

Some key responsibilities of the role include:

Providing quality frontline client service to RMT clients in a positive and professional manner

Courteously and efficiently handling enquiries received in person, by telephone or email

Screening incoming calls in a professional manner directing, as required, to team members, taking messages when necessary, and creating support tickets accurately

Scheduling and management of the travel arrangements for RMT team members

Ordering and receiving of stock and co-ordination of freight movements (incoming/outbound)

Preparation and issuing of basic quoting of IT hardware and software

Providing support to manage expense lodgements

Working with the Accounts Officer to manage debtors

Assisting with Marketing and HR

About you

General administration experience, excellent communication and client service skills

Experience and skills in the use of the Microsoft Office suite

A systematic and organised approach with a strong attention to detail

High level of computer literacy and good written and verbal communication skills

Positive and enthusiastic attitude

MYOB experience, desirable

Competence in the use of ticketing systems, desirable

Experience in the IT industry or a professional office environment will be highly regarded

If you have any questions about the role before applying, please feel free to reach out to us at [email protected]!