About the role

Anderson Camera Repairs' is seeking a full-time Customer Service and Administration Officer to join our growing team in Capalaba, QLD. In this role, you will be the first point of contact for our customers, providing exceptional service and support while also handling a range of administrative and accounting duties to ensure the smooth running of our operations.

What you'll be doing

Providing friendly and knowledgeable customer service to clients both in-person and over the phone and email

Processing customer orders, returns and repairs in a timely and accurate manner

Processing of various service and admin reports, ensuring data is accurately entered into software.

Data entry, Estimates and invoicing, receiving payment, balancing accounts and point of sale.

Accounts Payable and Receivable (EOM

Maintaining accurate and up-to-date customer records and database entries

Assisting with inventory management, including stock-taking and ordering supplies

Providing general administrative support, such as filing, photocopying, and data entry

Shipping: dispatch and receiving units (packing and unpacking)

Collaborate effectively within a team and have a problem-solving, positive attitude

Maintain a clean and organized environment and keep reception and work areas tidy, and presentable

Liaising with our technical team and contributing to the overall productivity and efficiency of the team

What we're looking for

Previous experience in a customer-facing role, ideally in a retail or service-based environment

Strong communication and interpersonal skills, with the ability to provide excellent customer service

Excellent organizational and multi-tasking abilities, with a keen eye for detail

Proficiency in using computer systems and Microsoft Office applications especially Excel

A friendly, professional and enthusiastic demeanour

The ability to work collaboratively as part of a team, and also independently

An interest in photography is an advantage, but not essential.

What we offer

At Anderson Camera Repairs', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

Opportunities for development

Generous employee discounts on our products and services

A friendly and inclusive company culture

About us

Anderson Camera Repairs' is a leading provider of camera repair and maintenance services. With over 70 years of experience in the industry, we are dedicated to delivering high-quality workmanship and exceptional customer service. Our team of skilled technicians and customer service professionals are passionate about helping our clients.

If you're interested in joining our team, we'd love to hear from you. Apply now to take the next step in your career.