About us - Ausadvent Care is a registered NDIS provider that has been supporting clients across Queensland. We provide Community Participation, Capacity Building, Community Inclusion, and Accommodation programs.

About You - You are passionate about changing people's lives, you enjoy work where no two days will be the same, you respond well to high-pressure situations, you are pragmatic, and work autonomously in the community.

About The Exciting Role - As the Administration/Roster Officer, you'll play a pivotal role in creating well-structured schedules and coordinating the perfect team to provide exceptional care to our participants. You'll also have the opportunity to assist our manager and support our service with various administrative tasks. Your key responsibilities will encompass managing office administration, rostering, and other related support services.

The position is based at Sunnybank, QLD. The position is Full Time working Monday - Friday.

Requirements

• Previous experience creating rosters is a must
• Coordinating sick leave replacements
• Coordinating shift allocations
• Providing administrative support to the Case Manager
• Well-developed customer service skills.
• Strong written and oral communication skills.
• Exceptional organisation skills.
• Demonstrated problem-solving skills.
• Advanced computer, and word processing skills
• Liaise with team leaders and staff to address rostering concerns and resolve conflicts
• Ensure compliance with workplace laws, regulations, and organizational standards.
• Respond promptly to changes in staff availability, adjusting rosters as needed
• Provide general administrative support, such as preparing reports, handling correspondence, and data entry

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of NDIS Support worker Screening to ensure suitability to work in the Disability Care industry.

What We Offer

A supportive and collaborative team environment.

Opportunities for professional development and growth.

Flexible working arrangements.

Work with a team of professionals whose goal is to enrich the lives of others.

If you think you are the perfect fit for this role, then we want to hear from you, please submit your cover letter addressing the essential criteria and your resume to be considered for this role.

Employer questions

Your application will include the following questions:

• Do you have experience preparing work rosters?
• Do you have customer service experience?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Rostering Officer?
• The successful candidate must be available full-time, Monday to Friday. Are you comfortable with this?