Join a Compassionate Team Making a Real Difference – Smiling Heart Care
Smiling Heart Care is a proud NDIS provider dedicated to empowering individuals with disabilities to live fulfilling, independent lives. With a heart-first approach, we deliver high-quality, person-centred support across a range of services. As we continue to grow, we're looking for passionate, reliable, and empathetic team members to join our mission of spreading care, dignity, and joy within our community.

We’re Hiring: Disability Support Worker – Join Smiling Heart Care
Smiling Heart Care is a compassionate NDIS provider focused on delivering person-centred support with dignity and heart. We are currently seeking a Disability Support Worker to provide one-on-one support to a participant based around Melbourne. If you're reliable, empathetic, and passionate about helping others live independently and with confidence, we'd love to hear from you!

A Disability Support Worker provides personal care, household assistance, and social support to individuals with disabilities in their homes or community settings, helping them achieve greater independence and quality of life. This role includes tasks like personal hygiene, meal preparation, transportation, and assisting with daily activities. Support workers also play a vital role in fostering community participation and providing emotional support.

Key Responsibilities:

Personal Care: Assisting with activities of daily living like bathing, dressing, and grooming.

Household Tasks: Helping with chores like cleaning, cooking, and laundry.

Transportation: Providing transportation to appointments, outings, and other activities.

Community Participation: Facilitating participation in community activities and social events.

Emotional Support: Offering companionship, listening, and providing encouragement.

Medication Management: Assisting with administering medications under supervision.

Communication: Communicating effectively with clients, families, and other support staff.

Goal Setting: Working with clients to develop and achieve their goals.

Record Keeping: Maintaining accurate records of support provided.

Safety and Well-being: Ensuring the safety and well-being of the client in all activities.

Essential Skills:

Communication: Clear and effective verbal and non-verbal communication skills.

Patience and Flexibility: Remaining calm and adaptable in various situations.

Empathy and Compassion: Understanding and caring for the needs of individuals with disabilities.

Problem-solving: Identifying and resolving issues that arise in the daily support.

Relationship Building: Establishing positive and trusting relationships with clients and families.

Organizational Skills: Managing time and tasks effectively.

Qualifications and Experience:

Relevant Qualifications: Certificate III/IV or Diploma in Disability, or related field.

First Aid and CPR: Up-to-date certifications in first aid and CPR.

Experience: Experience working with people with disabilities.

Note: The specific duties and responsibilities of a Disability Support Worker may vary depending on the employer and the needs of the individual they are supporting.

Why Join Smiling Heart Care?

✨ Supportive Team Culture – Be part of a warm, respectful, and inclusive team that values your input and wellbeing.
🕒 Flexible Hours – We offer shifts that suit your lifestyle, with a strong focus on work-life balance.
🌱 Opportunities for Growth – Ongoing training and professional development to help you grow in your career.
💖 Meaningful Work – Make a real difference in someone’s life every single day.
💼 Reliable, Ongoing Work – Join a growing organisation with consistent clients and long-term support needs.
🏠 Local Work – Support clients in your local area, reducing travel and increasing connection.

If you’re interested in this role, please hit “Apply” or send your resume and cover letter to
📧 [email protected]