Claims Officer

Location: Brisbane – CBD or Springfield | Salary: $85,000 - $90,000 + super | Hybrid Working


Are you ready to take your claims career to the next level? If you're a dedicated Claims Officer with 3-5 years of experience, this is your chance to join a reputable company offering a thriving, supportive environment. Not only will you manage a diverse portfolio, but you'll also have the opportunity to mentor junior team members and help shape the future of the claims department. With an attractive salary and great benefits, this is a role that combines career growth with work-life balance.


About the Company

Our client is a well-established and reputable insurance company offering a supportive work environment and opportunities for career growth. They are currently seeking a talented, experienced Claims Officer to join their collaborative team. This role provides an excellent opportunity to work with a varied portfolio and make a real impact within the organisation.


About the Role

As a Claims Officer, you will manage a diverse portfolio that includes domestic and commercial products, property, liability, corporate, workers’ compensation, and life insurance claims. With a large portion of the portfolio focused on motor dealer claims, dealer claims experience is highly regarded.

Key responsibilities include:

• Managing and resolving claims from initiation through to settlement
• Handling a variety of claims types, including motor dealer, property, liability, and corporate claims
• Mentoring and guiding junior claims consultants, providing stability and guidance within the team
• Ensuring high standards of customer service and efficient claims resolution

Employee Benefits:

• Fully paid gym membership, study assistance, travel insurance, and parental leave
• Flexible working environment (4 days in-office, 1-day remote post-probation)
• Two paid charity days per year
• Personal cyber insurance and optional half-day Fridays once a month
• Access to career development pathways and mentorship from a team of experts

About You

We are looking for a mature, experienced Claims Officer who is capable of providing leadership and mentorship to junior team members. Your solid experience in managing a diverse claims portfolio and your ability to guide and support others will be key to your success in this role. The ideal candidate will thrive in a fast-paced environment, demonstrating stability and professionalism.


How to Apply

If you’re ready to take the next step in your claims career with a company that values expertise and offers great work-life balance, apply now or get in touch for more details. Contact Caitlin Holder on 0412 939 951 for a confidential discussion.

At Fuse, we specialise in recruitment for the insurance and financial services industry. We partner with some of Australia’s most respected brokerages and carriers to connect top talent with exceptional opportunities.

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