Are you a hands-on leader who thrives in a collaborative environment and is passionate about making a real difference? Go beyond simply providing accommodation and help participants find purpose, joy, and belonging.

About the Role:
As Team Leader, you will play a critical role in delivering high-quality support and creating an empowering environment for participants. Your leadership will ensure smooth day-to-day operations, foster social inclusion, and drive personal growth.

Key Responsibilities:

• Provide strong supervision, guidance, and leadership to your team, ensuring high-quality service delivery.
• Coordinate all aspects of onsite accommodation services including vacancy management, stakeholder engagement, documentation accuracy, shift changeovers, and staff rostering to ensure every shift is fully covered.
• Build and nurture effective partnerships with external service providers and community networks.
• Monitor budgets, identify growth opportunities, and continuously improve service delivery.
• Ensure compliance with NDIS Quality and Safeguard Standards, Assisted Boarding House Legislation, and WHS protocols.
• Participate in an on-call roster to support staff, residents, and operational needs as they arise.

What we are looking for:

• Minimum Cert IV in Human Services or equivalent qualification.
• Proven experience leading teams in disability accommodation or transitional accommodation services.
• Skilled in working with diverse and challenging participant groups, demonstrating sound judgement and effective crisis management.
• Strong understanding of current best practices in the disability sector.
• Current First Aid and CPR certifications, and a valid driver’s licence.
• Based in Nowra, South Coast region of NSW.

For more info, please get in touch with Claire-Ann today via [email protected]