We are seeking a friendly and enthusiastic person to undertake reception and reservation duties and to provide a high standard of customer service to guests and residents of our Tourist Park.

Duties will include the following:-

· Greet guests at the reception counter in a friendly and courteous manner

· Attend to all phone calls and email enquiries, process and confirm bookings

· Process all bookings via RMS computer system

· Become knowledgeable about the Park’s accommodation options and industry terminology

· Accurately record all large group booking enquiries for referral to Park Manager

· Attend to shop sales and monitor stock inventory

· Liaising with cleaning staff regarding cabin servicing as required

· Liaising with maintenance staff regarding any maintenance issues reported by guests

· Cash receipting (including eftpos) and arrears follow ups

· Safeguarding of cash, keys, documents, information and assets

· Maintenance of office confidentiality and privacy

· Cash counting and balancing to banking summary

· Office commencement and closedown procedures

· General tidying, cleaning and maintaining the reception area and shop including staff facilities

· Reading power meters of long term residents

· Distribution of mail

· 9kg gas bottle refills

The position is for 2 days a week on a 3 week rotating roster with a full weekend worked every 3 weeks. Hours are 8.15am - 5.15pm Monday - Saturday and 9am - 5.15pm on Sundays.