Client Support Officer
Yellow Legal
Posted 3 days ago
Join Yellow Legal as a Client Support Officer!
Do you enjoy working with people and helping them navigate life’s challenges with care and confidence? Are you seeking to enter the world of family law in an administrative support capacity? Do you want to work for a law firm which cares about its social impact?
Yellow Legal, a progressive family law firm in Belconnen Canberra, is looking for a bright and motivated Client Support Officer to join our team.
About Yellow Legal
We are a modern Canberra family law firm focused on improving people’s experience of separation and divorce to build a better future. We are a small and mighty family law firm which is growing from strength to strength. We are leaders in trauma-informed practice in law and one of the few family law firms in Canberra which offers fixed fees to clients. We aim to provide practical support to people through separation and divorce and specialise in family violence matters.
What We Value
At Yellow Legal, our principles guide everything we do:
WE WANT BRIGHTER FUTURES For our clients, their children, our staff, and our community.
WE ARE TRUSTWORTHY We act ethically and with integrity in all that we do.
WE ARE MODERN We embrace change, ongoing reflection, new ideas and innovation to make things better
Our team is the most important thing to us – without a great team we can’t deliver great services for clients.
About the Role
We are looking for someone who genuinely cares about people and client outcomes, is professional, has strong people management skills, has high emotional intelligence and is seeking an administrative assistant/ support role in the legal sector.
We’re not too fussed if you haven’t worked in an office before yet also welcome applications from seasoned administration professionals. We are interested in applicants who have experience in working with people, ideally in a customer service/ client service role.
Day to day activities include answering the phones and answering client queries, drafting basic correspondence and legal documents, file management, taking payments, preparing the conference room for meetings, coordinating appointments, lodging court documents…and doing daily trivia with the team.
This is a client facing role and we deal with some challenging yet rewarding stuff. No day is ever the same in family law, and we think the work is pretty interesting!
About You
If you’re someone who:
Is bright and proactive
Loves working with people and providing support
Highly organised and resilient
Has excellent people management skills
Is proficient and comfortable with technology
Wants a career working in family law in an administrative support capacity
Wants to be part of a forward-thinking team and progressive law firm
Is interested in family law, trauma-informed and family violence informed practice
...then we would love to hear from you!
What We Offer
We aim to provide a work environment that mirrors what we provide clients– safety, security and the chance to thrive.
We offer:
Effective and supportive supervision and mentorship to build a sustainable and rewarding career in the legal sector
Training in trauma-informed, family violence aware and neuro-affirming practice
The opportunity to work with experienced and award-winning lawyers who are leaders in the sector
Regular reflective practice with an external reflective practice practitioner, as part of our commitment to being a trauma-informed organisation
We are open to both part-time (at 4 days per week) and full-time arrangements, offering a salary range of $68,000 - $75,000 per annum (depending on skill level, pro-rata) plus 11.5% superannuation. Please note this position does require you to work at the office as most of the role is client facing.
Apply Now
Join us in shaping a brighter future for our clients and community. If this sounds like the perfect fit for you, please apply today!
Please email your CV (maximum 2 pages) and a brief cover email of up to half a page outlining what has been your favourite aspect of a job/role and why to [email protected].
About Yellow Legal
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
Business Support Officer
Mental Health Community Coalition of the ACT

Disability Support - Client Administrator
Wattle Blue Disability Services
APS4/APS5 Procurement Officers / Project Support Officers
HiTech Personnel

Office Coordinator
Geocon

Business Support Officer - Part Time
Projects Assured

Governance & Project Support Officer
Australian Submarine Agency

Business Support Coordinator
Secure Bits Pty Ltd
Senior Client Liaison Officer
Enabled Disability Services Pty Ltd
