
Senior Client Liaison Officer
Enabled Disability Services Pty Ltd
Posted 3 days ago
Client Liaison Officer (Part-Time)
Enabled Disability Services
Location: Greenway, ACT
Hours: Monday to Friday, 9:30am – 4:30pm (1-hour break from 2:30pm–3:30pm)
On-call: 1 week/month (after training)
💼 About the Role
Are you passionate about building strong relationships, supporting frontline staff, and helping a growing disability provider thrive?
Enabled Disability Services is on the lookout for a warm, organised, and people-focused Client Liaison Officer to join our team in a part-time capacity. This role is based in our Greenway office and plays a key part in driving staff engagement, expanding our client base, and helping make our office and respite house welcoming, well-run, and always ready to support those who need it most.
🧩 What You’ll Be Doing
Checking in regularly with support workers and conducting one-on-one staff catchups
Organising thoughtful gestures to recognise and appreciate staff
Meeting with support coordinators and maintaining active referral relationships
Working towards a KPI of securing one new client per month through your networking
Assisting in ensuring our respite house is booked regularly, not just ad-hoc
Keeping our office and respite spaces clean, professional, and well-stocked
Supporting staff onboarding and ensuring the process feels clear and welcoming
Helping ensure documentation and processes meet NDIS compliance standards
Participating in the on-call roster once a month (handling cancellations, emergency cover etc.)
Providing shift cover in urgent cases where no other cover is available
✅ What You’ll Need
Excellent interpersonal skills and a natural ability to connect with people
Previous experience in disability support, coordination, community services, or people-focused roles
Strong organisational and communication skills
Reliable vehicle with full comprehensive car insurance
WWVP Check, NDIS Worker Screening, First Aid & CPR (or willingness to obtain)
Confidence working independently, as well as being part of a collaborative team
🌱 What You’ll Get
A dynamic and purpose-driven team culture
A part-time, flexible role with the chance to make real impact
Professional development opportunities
A chance to shape the future of how we support staff and clients alike
Autonomy and respect in how you manage your day and build relationships
If you're looking for a meaningful role where your people skills, initiative, and creativity will be valued every day—we’d love to hear from you.
Apply now and help us grow something great!
About Enabled Disability Services Pty Ltd
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