Client Liaison Officer (Part-Time)

Enabled Disability Services
Location: Greenway, ACT
Hours: Monday to Friday, 9:30am – 4:30pm (1-hour break from 2:30pm–3:30pm)
On-call: 1 week/month (after training)

💼 About the Role

Are you passionate about building strong relationships, supporting frontline staff, and helping a growing disability provider thrive?

Enabled Disability Services is on the lookout for a warm, organised, and people-focused Client Liaison Officer to join our team in a part-time capacity. This role is based in our Greenway office and plays a key part in driving staff engagement, expanding our client base, and helping make our office and respite house welcoming, well-run, and always ready to support those who need it most.

🧩 What You’ll Be Doing

Checking in regularly with support workers and conducting one-on-one staff catchups

Organising thoughtful gestures to recognise and appreciate staff

Meeting with support coordinators and maintaining active referral relationships

Working towards a KPI of securing one new client per month through your networking

Assisting in ensuring our respite house is booked regularly, not just ad-hoc

Keeping our office and respite spaces clean, professional, and well-stocked

Supporting staff onboarding and ensuring the process feels clear and welcoming

Helping ensure documentation and processes meet NDIS compliance standards

Participating in the on-call roster once a month (handling cancellations, emergency cover etc.)

Providing shift cover in urgent cases where no other cover is available

✅ What You’ll Need

Excellent interpersonal skills and a natural ability to connect with people

Previous experience in disability support, coordination, community services, or people-focused roles

Strong organisational and communication skills

Reliable vehicle with full comprehensive car insurance

WWVP Check, NDIS Worker Screening, First Aid & CPR (or willingness to obtain)

Confidence working independently, as well as being part of a collaborative team

🌱 What You’ll Get

A dynamic and purpose-driven team culture

A part-time, flexible role with the chance to make real impact

Professional development opportunities

A chance to shape the future of how we support staff and clients alike

Autonomy and respect in how you manage your day and build relationships

If you're looking for a meaningful role where your people skills, initiative, and creativity will be valued every day—we’d love to hear from you.

Apply now and help us grow something great!