Youth Support Worker

Sharehouse Youth Programs Inc
Townsville, QLD
A$41.52-$44.68 p/h
Community Services & Development → Child Welfare, Youth & Family Services
Part-time
On-site

Posted 4 days ago


Our specialist homelessness service provides high quality, person centred services to young people at risk, and or experiencing homelessness. We support young people (16 to 25 years) including accompanying children with accommodation, case management, mobile support, connection, and referral to other specialist services.

Reporting to the Team Leader, Sharehouse is looking for a passionate Youth Worker to join the team on a part-time (30.4 hours per week) basis with a rotating weekend and on-call roster. The team operates 7 days a week to provide support to young people (16-25) who are homeless or at risk of homelessness.

On a day-to-day basis you will be expected to;

Assist young people to maintain their housing or find long-term sustainable housing.

Actively engage clients in flexible, ongoing case management and support following their individualized case plans and goals.

Complete intake assessments of young people looking for accommodation and specialised supports.

Provide appropriate crisis support, information and advocacy to young people in our crisis and medium term supported accommodation services to access a range of services to address their health & well-being, welfare, housing, legal, income, educational, training and employment needs.

Work with the broader team to deliver various programs and activities to increase independence and self-reliance.

Develop and maintain a positive working relationship and referral network with local real estates, social housing, other accommodation providers and community organisations.

Key Selection Criteria:

To be successful in the role you will need to have:

A can-do attitude and a passion to work with young people - tell us why you want to work at Sharehouse.

Knowledge and understanding of the effects and causes of homelessness and other issues impacting on housing and young people.

Sound knowledge and understanding of cultural differences and the ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.

Ability to respond appropriately and in a timely manner to a crisis situation.

Highly developed interpersonal & communication skills including demonstrated ability to communicate effectively with a wide range of people, including co-workers, families, government & community, health, education & welfare services.

Ability to build trusting professional relationships with young people with the aim to provide person-centred case management supporting young people to overcome barriers and work towards self-identified goals.

Administrative skills including maintaining accurate files, case notes, assessments, computer data records and report writing.

Essential Requirements:

Queensland Working with Children Check issued by the Queensland Governments Blue Card Services.

A satisfactory Police Check.

A current open driver's license.

Current First Aid certificate including CPR (or willing to obtain one).

Suitable availability to work a minimum of 60.8 hours per fortnight, and be willing and able to work a roster that will include weekend shifts and on-call.

Desired Requirements:

Certificate 4 Qualification in Youth Work, Community Services or associated field or substantial experience in the sector.

Lived experience would be highly regarded.

Additional training in the areas of Family and Domestic Violence, Trauma Informed Care, Alcohol and Other Drugs First Aid, Youth Mental First Aid and Cultural Awareness is desired.

What Sharehouse can offer you:

Above award annual leave of 5 weeks per annum pro-rata

Above award personal/carers leave of 15 days per annum

Salary Sacrifice up to $18,550 per annum

External paid supervision

Monthly wellness allowance

Employee assistance program

Annual Flu Injection

Positive work environment

Please Note: All applications are to be submitted through Seek and are required to provide a cover letter addressing the Essential Requirements above with no more than three pages addressing the Key Selection Criteria above and a copy of your resume. Applications without the required documents will not be accepted.

Applications Close Tuesday 1 July 2025 .


About Sharehouse Youth Programs Inc

Townsville, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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