Support Workers / Youth Workers - Orange Health Care - Douglas

Are you passionate about making a real difference in the lives of young people and individuals living with a disability?
Orange Health Care is a registered health care provider in Queensland delivering high-quality, person-centred support across NDIS, youth care, and veterans’ services. We focus on empowering clients through care, connection, and community. Our team supports children and young people in residential placements and individuals with complex needs in disability settings.

We are currently seeking Support Workers and Residential Youth Workers to join our dedicated team in Townsville.

Key Responsibilities

Deliver person-centred care in residential settings or disability homes

Implement care plans, safety plans, and behaviour support strategies

Provide emotional and practical support in day-to-day activities

Assist with domestic tasks: cleaning, cooking, shopping, and general home duties

Participate in team debriefs, case meetings, and ongoing training

Maintain clear, timely documentation – including shift notes, incident reports, and WHS forms

Support participants to build life skills, independence, and positive routines

Respond calmly to incidents using trauma-informed de-escalation techniques

Manage petty cash, receipts, and participant records during shifts

Essential Requirements

Minimum Qualification: Certificate III in Disability, Child, Youth & Family Intervention, Community Services (actively studying or willing to study.)

Any experience in youth work, disability care, or residential settings.

Strong interpersonal skills and ability to build trust and rapport with participants

Available to work across rotating rosters, including weekends, public holidays, and sleepover shifts

Licences& Clearances

Current Blue Card (Working with Children Check)

NDIS Worker Screening Check (Yellow Card)

Current First Aid & CPR

Australian Driver’s Licence

Comprehensive car insurance for work-related travel

Recent National Police Check (within 3 months)

Completion of NDIS Worker Orientation Module and Hope & Healing Framework (or willingness to complete)

Why Work with Orange Health Care?

Competitive hourly pay with casual loading

Ongoing clinical and professional support

Supportive and inclusive work culture

Supportive Management.

Career progression in both youth and disability sectors

Training opportunities and staff development programs

How to Apply

Send your resume and a cover letter outlining your suitability to: [email protected]
For more information, contact our team on (07) 4459 4900
Visit us at: www.orangehealthcare.com.au

Orange Health Care is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally diverse backgrounds.

Only shortlisted candidates will be contacted.