Trade Scheduling Officer – Appliance Repair Industry

📍 Location: Midland, WA
📅 Full-Time | Monday – Friday | 8:00 AM – 4:30 PM
💰 Competitive Salary | Career Growth in a Leading Repair Business

Be the Backbone of Our Service Team!

Are you highly organized, great with customers, and looking for a role in the appliance repair industry? We are seeking a Trade Scheduling Officer to assist our Service Manager in coordinating technicians, jobs, and client communication.

If you thrive in fast-paced environments, enjoy problem-solving, and have strong attention to detail, this role is for you!

About Us

The Repair Guy is a well-established appliance repair company serving private sector clients such as real estate agencies, insurance companies, and commercial businesses. Backed by Perth Appliance Spares, we provide high-quality service with a steady workflow—no unpredictable public callouts.

With a growing team of technicians, we need a Trade Scheduling Officer to help manage bookings, dispatch, and job coordination.

What You’ll Be Doing

• Scheduling & Dispatching Technicians – Assigning jobs based on location, priority, and skillset.
• Managing Customer Bookings – Coordinating repair appointments and follow-ups.
• Handling Client Communication – Liaising with private sector clients (real estate, property managers, commercial businesses).
• Supporting the Service Manager – Assisting with job tracking, technician support, and workflow improvements
• Updating Job Management Systems – Ensuring records are accurate for invoicing and reporting.
• Problem-Solving on the Go – Adjusting schedules when urgent repairs or changes arise.

Why Join Us?

• Stable, Full-Time Role – No casual shifts, Monday–Friday only.
• Be Part of a Growing Business – Support a well-established company expanding its private sector focus.
• Work with a Professional Team – Collaborate with experienced technicians and managers.
• Career Progression Opportunities – Room to grow within scheduling, operations, or management.

Who We’re Looking For

✅ Experience in scheduling, dispatch, or administration (trade industry preferred).
✅ Excellent organizational and multitasking skills.
✅ Strong customer service & communication abilities.
✅ Ability to prioritize and problem-solve under pressure.
✅ Proficiency in job management software, CRM, or scheduling tools (preferred but not essential).

How to Apply

Send your resume and a short cover letter explaining why you’d be a great fit!