Jumpstart Your Career at Concentrix!

Join our diverse and enthusiastic team in Brisbane, where you will be working with one of our key Government Clients help Australians access vital services. We are on the hunt for exceptional Customer Service Officers to deliver outstanding customer experiences and make a substantial impact.

About the Role

As a Call Centre Specialist, you'll be the voice of one of our key Government Departments:

Addressing phone inquiries with professionalism and expertise.

Utilizing your strong communication and problem-solving skills to satisfy customer needs.

Providing exceptional customer service, whether troubleshooting or resolving issues.

Role Details:

Permanent Position

Hourly Rate: $27.77 + Super + Accrue Leave entitlements

Monthly Incentives: Up to $480

Full-Time: 38 hours, Monday to Friday

Full-Time and Part-Time Option: 38-Hour or 30-hour, 4-day work week

Start Dates: July 2025

Training: Comprehensive, paid full-time training

Schedule: Rotating roster, 7 AM - 6 PM, weekdays only

Location: Centrally located, 100 meters from Central Station, Brisbane

Ideal Candidate Profile

Must be an Australian Citizen and 18+ years old

Benefits

Career Advancement: Grow within a globally recognized company.

Work-Life Balance: No weekends or late nights, offering you more personal time.

Training: Engaging, paid training ensures you at set up for success.

Work Environment: Enjoy our Chill Out Zone, PlayStation, and free barista coffee.

Why Concentrix?

Global Excellence: As a leading force in customer experience (CX), Concentrix supports over 2,000 clients, including 155+ Fortune Global 500 brands. Our international presence spans 70+ countries, with the capability to communicate in 150+ languages.

Career Growth: We invest in our employees, offering limitless opportunities for career advancement.

Ready for a rewarding career change? Apply today and become part of a team that values exceptional service and community impact.