About the Company:
Industry-respected private Developer operating successfully for over 20years, and well-known for their award winning residential and retail projects. A rare and newly created role has come up due to growth, and we are seeking a Maintenance Officer/Facilities Coordinator to join this fantastic team. Working for this company would be a defining opportunity for someone wanting to progress their career in the Facilities Management sector.

The Role
An exciting opportunity has become available for a Maintenance Officer/Facilities Coordinator to join the Facilities team. This role is a key position, working across multiple residential buildings within West End, South Brisbane, Kangaroo Point. To be successful in this role you must have exceptional customer service skills, attention to detail and be able to work under pressure. Crucially the ability to communicate effectively to all stakeholders will see you succeed.

In this role will be responsible for the upkeep and presentation of the portfolio, supporting the delivery of the maintenance services as part of the FM team. Some of the key responsibilities include:-

• Retrieve, action and then follow up facilities maintenance requests in an efficient, cost effective & timely manner
• Manage & administer the facilities management software program ensuring all data is current and updated.
• Ensure building compliance with relevant legislation, standards and codes
• Ensure building is clean, free of waste and pests, presentable at all times.
• Develop, provide and implement asset and maintenance management strategies
• Ability to assist in the establishment of Service Level Agreements with preferred suppliers
• Assist with resident moves and inductions including keys and access
• Daily maintenance activities, property inspections and condition reports
• Respond to after-hours emergencies using the designated procedures, including attending site if required
• Ad hoc maintenance and labour tasks where required.
• Provide a high level of maintenance support to Building managers
• Support the facilities and caretaking teams with defects, maintenance, quoting and reporting
• Undertake analysis of expenses for maintenance works
• Track quotes, invoices for payment and works schedules to ensure works conducted and completed to plans & timelines
• Coordinates and communicates on Building Compliance requirements
• Contractor management

This is a Monday to Friday role based in the South Brisbane head office. Salary is $85,000 package.

Skills & Experience

• 2+ years’ experience in a Maintenance and/or Trade related activity.
• Customer focused, showing Initiative and having a positive approach to meet customer needs
• Ability to prioritise work within tight deadlines
• Contractor management experience within a commercial or residential high rise building environment
• Excellent customer service and service delivery skills
• Excellent communication skills with the ability to communicate with a variety of stakeholders.
• Proficient in multiple IT solutions
• Have the ability to work autonomously
• Reporting and analytic skills.

To be considered for this position, please Apply Now with a current CV in word format attached. Please note only those shortlisted for the position will be contacted, we thank you for understanding.