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Systems Support Officer - HCM Application

Uniting Victoria and Tasmania
Melbourne, VIC
A$86,000-$92,000 p/a (based on experience) + Superannuation
Information & Communication Technology → Networks & Systems Administration
Full-time
Hybrid

Posted 5 days ago


  • From implementation to adoption to optimisation of our HCM application.
  • Bring your experience providing systems support for the Dayforce application.
  • Hybrid work arrangements – work from home + Melbourne CBD office.
Your new role

You will play a key role in supporting our new HCM application that enables Uniting’s workforce management. Initially, you’ll join the Project Mosaic team to assist in the successful implementation of our new HCM solution, developing a deep understanding of the system and its integration within Uniting.

Once in production, you’ll take ownership of maintaining and optimising the HCM systems, ensuring they operate smoothly and meet user needs. You’ll promote user adoption through consistent, high-quality support and act as the Subject Matter Expert (SME) on key projects to consolidate or procure fit-for-purpose HCM applications.

Post-implementation, you’ll be the go-to person for user support and the technical components of the systems, helping to drive efficiency and effectiveness across the organisation.

Benefits of working at Uniting

Our work isn’t always easy, but it matters. Work with people who care as much as you.

In addition to your salary of $86-92k (based on experience) + super, you can access the following.

  • Up to $15,900 in salary packaging benefits that can be used for living expenses such as groceries, bills, clothing and streaming services.
  • Save on dining out with a meal entertainment benefit of $2,650 annually.
  • Enjoy a 25% discount at Uniting op shops.
  • Increase your annual leave entitlements through our purchase leave program.
  • Opt in or out of public holidays and be respected for your unique background.
  • Receive a 10% discount on the childcare subsidy gap fee at Uniting Early Learning.
Your skills and experience

You will have a proven track record in providing system support for Human Resources/payroll applications and are known for your great customer service when it comes to responding to a range of stakeholders and end users.

You will also bring with you:

  • Tertiary qualification in Information Technology, Community Services, or a related discipline.
  • Demonstrated ability to quickly learn systems and business processes, and effectively support and train users.
  • Strong relationship-building skills with a diverse range of stakeholders.
  • Knowledge of HCM systems, with experience in system implementation, business analysis, and process improvement.
  • Excellent communication skills with the ability to explain complex technical concepts to non-technical audiences.
  • Strong problem-solving skills, ability to manage competing priorities independently, and a proactive approach to continuous improvement

View the position description here

How to apply

If this role sounds like a good fit for you, please APPLY soon. We'll review applications as they come in and may close the ad early.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBTQIA+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.


About Uniting Victoria and Tasmania

Horsham, VIC, Australia
Community Services & Development
5001-10000 employees

Uniting Vic.Tas is the community services organisation of the Uniting Church, delivering services and programs across Victoria and Tasmania.

We strive to make a difference for individuals, families and communities.

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