GYM MANAGER - SNAP FITNESS PAKENHAM

Are you a passionate leader in the fitness industry with a strong background in sales, operations, and team management? Snap Fitness Pakenham is on the lookout for a driven and experienced Gym Manager to lead our high-performing team and take our state-of-the-art facility to the next level.

We’re looking for someone who thrives in a fast-paced environment, is motivated by results, and is committed to building a positive and empowering fitness community.

Key Responsibilities

Leadership & Team Development

Lead, mentor, and manage a team of personal trainers and support staff.

Foster a strong, inclusive team culture aligned with Snap Fitness values.

Recruit, onboard, and train new team members.

Conduct regular performance reviews and set KPIs for staff.

Sales & Member Growth

Drive membership growth through outbound sales, local area marketing, and referral strategies.

Deliver engaging in-person tours and effectively convert leads into memberships.

Build strong relationships with current and prospective members to boost retention and satisfaction.

Operations & Facility Management

Oversee all aspects of daily operations to ensure a clean, safe, and welcoming gym environment.

Ensure all equipment is functional, serviced, and well-maintained.

Manage gym rosters, group fitness schedules, and personal training availability.

Handle member feedback, complaints, and ensure a high level of customer service.

Business & Financial Management

Manage budgets, monitor expenses, and maximize profitability.

Track and report on sales performance, member growth, and retention metrics.

Develop and execute business strategies to meet and exceed revenue targets.

Requirements

Certificate III or IV in Fitness

Current First Aid & CPR certification

Previous experience as a Gym Manager or in a senior leadership role within a fitness facility

Proven track record in fitness sales and team management

Strong leadership, communication, and organizational skills

A proactive, self-motivated attitude with a passion for fitness and community building

What We Offer

✅ Competitive salary + performance bonuses
✅ Free gym membership
✅ Opportunities for progression within the Snap Fitness network
✅ Autonomy to lead and grow your own club
✅ A dynamic, team-oriented work culture

Apply now by submitting your resume and cover letter.