Operations Administrator - Public Transport - Dandenong
Ventura Bus Lines
Posted 2 days ago
We are seeking an organised and enthusiastic team player to join the busy operations team. This role will be based in our Dandenong Depot.
Working closely with the Depot Manager and our experienced operations team, this is a secure position with a strong Administration focus.
Main responsibilities:
• Provide support to our Operations Supervisors to ensure we provide a dependable, friendly, and sustainable service
• Assisting and supporting our workforce of drivers
• Perform all relevant administrative functions such as data entry, reporting, scanning, filing
• Customer service emails/ phone calls
• Maintain relevant operational registers
• Investigate on road incidences and customer complaints
What are we looking for?
• Business Administration qualification desired
• Minimum 2 years administration experience
• Current drivers' license (mandatory)
• Passion for delivering exceptional customer service
• Strong time management and organisational skills
• Excellent written and verbal communication skills
• Strong numerical skills and problem-solving capabilities
• Ability to operate as an effective team member in fast paced environment
• Advanced Microsoft Office skills including Excel and Word
• Strong attention to detail
• Ability to gain police clearance
What we offer
• Supportive environment and thorough training with experienced mentors
• Opportunities for career progression within a secure company
• Onsite parking available, quarterly BBQ’s, great facilities and more!
And finally……
Ventura has been moving people since 1924 and is the largest privately-owned bus company in Australia. We have been providing dependable, friendly, and sustainable bus services for over 100 years! Today Ventura has more than 1600 employees, 930 buses and coaches, and carries more than 36 million customers across Melbourne each year. We are a robust employer who have stood the test of time, with a positive workplace culture that embraces diversity, inclusion, and continuous improvement.
How to Apply
Applications are now being accepted on-line at www.venturabus.com.au/careers or click the “apply now” button.
About Ventura Bus Lines
About Ventura Bus Lines
Since we first started our engines over 90 years ago, Ventura has become an iconic name in Victoria. We are proudly known for our truly unmatched service, which comes from thinking first about our customers, our people and our community.
Our commitment to driving a better future is in everything we do and we’re looking for people who want to be part it.
Here are just a few reasons why more people are choosing Ventura:
No experience required.
We know the right person for the job isn’t always the one with the longest resume. At Ventura we provide training and development programs, on-the-job learning, and coaching to successful applicants.
Diverse Culture
The key to a rich culture is a diverse workforce. At Ventura our employees come from many different backgrounds, with different life experiences and talents. We are committed to fostering diversity in the workplace and providing an inclusive working environment in which everyone is treated fairly.
Innovative
At Ventura we pioneer new technology to provide a better experience for our customers and employees. We are continuously looking for ways to reduce our environmental impact.
Brilliant benefits
On top of our competitive rates we also offer a range of benefits and perks for full-time employees such as:
Fantastic earning potential in a secure industry.
Overtime opportunities.
Flexible working arrangements.
Reward and recognition programs.
Social events.
And much more…
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