About the role

Smart Caller Pty Ltd is seeking a skilled Administration and Accounts professional to join our growing team in Notting Hill, VIC. This full-time role will be responsible for overseeing a range of administrative and financial tasks, contributing to the smooth running of our organisation. This position is crucial to our internal operations and plays a key role in providing excellent service to our clients nationwide.

What you'll be doing

Handling a variety of administrative duties, and general office organisation

Managing accounts payable and receivable, including invoicing, payments, and reconciliations

Liaising with internal teams and external vendors to ensure efficient operations

Identifying opportunities for process improvements and implementing new systems or workflows

Manage daily administration activities i.e. managing client calls/emails, logging jobs within our service software and ensuring all enquiries are distributed to the appropriate

Undertake the Accounts receivable & Accounts payable (including maintaining outstanding Debtors Reports & chasing up overdue accounts)

Prepare service reports and invoicing for completed jobs

Answering calls & responding to inquiries

The skills, knowledge, abilities and attitude we seek include:

A can-do attitude and a desire to provide excellent customer service

An engaging and friendly personality with a professional phone manner

Excellent communication skills, both verbally and written

Highly organised with strong attention to detail

Excellent time management skills

Preparation of BAS, PAYG, Superannuation an advantage, but not essential.

Undertake general office duties to ensure the Administration/Accounts department performs as a strong support to the business operations

Company software utilsed: Xero, Tall Emu, Google suite, SimPRO

What we're looking for

Proven experience in a similar administrative or accounts role

Strong organisational and time management skills, with the ability to prioritise tasks and work to deadlines

Excellent attention to detail and a high level of accuracy in your work

Proficiency in using office software

Effective communication skills, both written and verbal, with the ability to interact with clients

A proactive and adaptable approach, with a willingness to take on new challenges

What we offer

An attractive remuneration

Opportunity for career development and advancement

Ongoing support and system training

Monday to Friday 8:30am - 4:30pm

Collaborative and supportive team environment

About us

Smart Caller & HTC are leading providers of technology solutions to the healthcare sector.

Our mission is to empower our clients with innovative and reliable technology that drives their success. With a strong focus on customer service and a commitment to innovation, we are constantly evolving to meet the changing needs of the market. Join our team and be a part of our exciting journey!

Apply now to become our next Administration and Accounts professional.