Community Business Support Officer

Requisition Number: 695

Salary Range: $66,323.40 - $71,507.28 per annum

Position Type: Full Time Permanent

Location: Council Chambers, 119 – 145 Spence Street, Cairns

Application Close Date: Sunday, 15 June 2025 at 11.30pm AEST

Are you passionate about community engagement and exceptional service?

Do you enjoy working behind the scenes to keep things running smoothly?

We have an exciting opportunity for a Community Business Support Officer to join our team!

What You Will Do:

As a Community Business Support Officer, you will play a key role in supporting the Community Business and Community Strategies team with administration and customer service duties. You will support the team in making sure our community events and facility bookings run smoothly. You will assist residents, local groups, and customers while keeping things organised and efficient within our team. Your day will range from providing exceptional administration support to the team, coordinating bookings and processing invoices, to liaising with user groups and responding to customer inquiries.

This is a fantastic opportunity for someone who enjoys problem-solving, working with the public, and being part of a fast-paced, collaborative and community-focused environment.

What We Are Looking For:

Highly developed time management and organisational skills.

Demonstrated experience in the performance of clerical duties, accounts, financial recording and office administration tasks.

Demonstrated computer skills and ability with appropriate computer software in particular Microsoft Office applications.

Develop and maintain a high level of satisfaction and quality of service within the community.

Well-developed written, verbal and interpersonal communication skills including problem-solving and conflict resolution skills.

Ability to work both as part of a team and with minimal supervision.

Some benefits we offer:

Achieve work / life balance with flexible working arrangements

Fitness Passport - subsidised health and well-being memberships (gym/swimming pool)

Recharge with up to 5 weeks annual leave

Up to 3 weeks personal leave

Secure your future with 12% superannuation contributions

Salary sacrifice opportunities

Grow personally and professionally with learning and development opportunities

Cherish family time with up to 14 weeks paid parental leave

We are committed to:

Fostering a collaborative and inclusive work environment

Embracing innovation and continuous improvement

Cultivating a culture of professional growth and support

Now we want to hear about YOU!

Applications MUST be submitted online through the 'Apply' button and include a Cover Letter addressing the selection criteria and Resume outlining previous academic and work experience and if requested include attachments of the relevant qualifications and licenses, relating to the role.

For further information about this role please download the Position Description which includes the Key Duties, Responsibilities and Selection Criteria.

Council’s Recruitment Team can be contacted via:

Phone: (07) 4044 3310

Email: [email protected]

Website: Employment at Council | Cairns Regional Council