Must Have

PASSION for technology and learning

The Role

Starting of as Internal Sales & Procurement Officer, this position is responsible for delivering the organisation's procurement and internal sales requirements, processes, and procedures.

Working in collaboration with cross-functional resources this gives ideal exposure to other functions current and future within the business. This is spread across IT Helpdesk, Engineering, Development, System and Network Administration, Cyber Security and much more.

The individual in this position is expected to drive process improvements with a focus on communication, efficiency, and automation to ensure an increasingly streamlined and effective service delivery.

This role is designed as a developmental opportunity, providing hands-on experience, practical knowledge, and mentorship to prepare the trainee for a future roles.

Initial responsibilities include:

Process and manage internal sales orders and procurement requests.

Liaise with customers and internal stakeholders to clarify requirements and ensure timely order fulfillment.

Support sales activities by generating quotes and assisting in sales documentation.

Maintain accurate records of sales activities and procurement transactions.

Ensure a smooth communication flow between sales, procurement, and operations teams.

Source hardware and software quotes from suppliers, ensuring optimal pricing and terms.

Coordinate procurement logistics, including delivery schedules and vendor management.

Oversee the receipt of goods, updating procurement systems, and managing stock levels.

Ensure supplier rebates and incentives are tracked and claimed appropriately.

Manage returns and warranty claims with vendors to ensure smooth resolutions.

Identify inefficiencies in procurement and internal sales workflows and propose solutions.

Document policies and procedures related to procurement and sales activities.

Work towards automating repetitive tasks to improve efficiency and accuracy.

Collaborate with internal teams to refine and streamline processes.

Maintain an in-depth understanding of company policies and industry best practices.

Treat all stakeholders with professionalism and integrity.

Contribute to team discussions and process improvement initiatives.

Support marketing activities at trade shows, conferences, and other industry events.

Demonstrated Skillset

Learning and Development

• Show a proactive attitude toward learning in a fast-paced environment.

• Exhibit problem-solving and decision-making skills.

• Demonstrate initiative in understanding sales and procurement challenges.

Communication and Interpersonal Skills

• Strong written and verbal communication skills.

• Ability to professionally engage with clients, vendors, and internal stakeholders.

• Demonstrated ability to work collaboratively in a team environment.

Operational Skills

• Strong organisational skills and attention to detail.

• Ability to manage multiple tasks efficiently and prioritise workload.

• Familiarity with office productivity software and internal management systems.