About the Opportunity

Urapuntja Health Service Aboriginal Corporation (UHS) is seeking an experienced senior administrator for a permanent contract at our central health precinct located 270 kilometres NE of Alice Springs on the Urapuntja Homelands.

Reporting to the Clinic Manager, the role is responsible for the daily administrative and IT functions of the Health Service including patient appointments/travel, Communicare database management and liaison with external IT provider, and supervision of administration/reception staff.

We have modern infrastructure, exceptional team members, comprehensive benefits, conditions and pay. Our greatest asset is our Aboriginal Traditional Owners and our Aboriginal staff, who give wonderful guidance and support in every aspect of our service.

About the role

Support clinical team with timely coordination of test results, correspondence, and patient flow

Welcoming patients and visitors with professionalism and empathy

Managing appointment bookings, cancellations, and urgent clinical follow ups

Maintaining accurate and confidential patient records in Communicare software

Handling phone, email and front desk enquiries efficiently and compassionately.

UHS offers some of the most comprehensive employment benefits in Australia:

Salary

Base Salary $79,131 to $90,343 per annum, plus superannuation (dependent on level of experience)

Retention bonuses from 3% to 8% (increasing over time)

Annual salary increases

Comprehensive salary packaging which may include everyday living; meals and entertainment; mortgage and loans; electronic devices; novated leasing and superannuation

Rostering conditions

a “swing cycle”/roster of 6 weeks working on site followed by 2 weeks paid leave

cost of air/road travel from/to Australian capital city paid by UHS for each swing

Free Accommodation in the Urapuntja Health Precinct

Comfortable, modern fully furnished accommodation situated in our beautiful and quiet Ghost Gum country

Free mobile broadband and landline phone service

Free utilities including power and water

Fenced yard (pets permitted)

Employee entitlements are subject to the Urapuntja Health Services Enterprise Agreement 2018-2022.

About You

Essential Requirements

Leadership experience to mentor and lead a diverse team

Highly developed cross cultural communication skills and willingness to take cultural advice from Aboriginal staff.

Awareness of/sensitivity to Aboriginal culture and history.

Strong communication skills, both written and oral

Effective use of Microsoft suite and ability to adapt to and learn new software packages

Experience in using a Patient Information and Recall System preferred

Strong adherence to document management procedures

Persistent approach to time management and process improvement

Demonstrated ability to establish effective collaborative relationships with internal and external stakeholders

Flexibility and adaptability to changing workloads

Demonstrated commitment to ongoing professional development

Able to demonstrate a sound understanding of the challenges of working and living in a remote area, where flexibility and regular travel is required

Ability to drive a manual vehicle, 4WD experience preferred

National Police Clearance (within 3 months), approved COVID-19 vaccination and NT Ochre Card (working with children) is mandatory for this position. We will assist with application and cost of checks.

Our Footprint and Facilities:

The Urapuntja Health Service is in Amengernterneah, 23 km north of Arlparra, off the Sandover Highway. Our Health Service team (comprising Clinical, Facilities and Social Emotional Wellbeing Teams) provide services through our main clinic and Wellbeing Centre at Amengernterneah and as a mobile, outreach team, visiting 600-800 residents of 16 Homeland communities. The Health Service is set in an area of natural beauty, with comfortable accommodation for our staff including a well-equipped and modern clinic, a Social and Emotional Wellbeing Centre, men and women’s centres, a mechanical workshop, and a gym. We are an organisation that values our staff, and we provide excellent conditions to acknowledge the important work that our health professionals, support staff and employees do.

How to Apply

Your application is to be submitted via this Seek advertisement and must include:

a covering letter highlighting your related experience working in a similar role and your interest in this particular role

a comprehensive resume detailing your previous experience and qualifications

Applications welcomed immediately. Advertisement may close if suitable applicants are identified earlier.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Check out our website at https://www.urapuntja.org.au/

If you have any questions regarding role, feel free to call on the Urapunjta Health Service on 08 8956 9875 or email [email protected]