Customer Service/Administration Assistant

e-Pocket Pty Ltd
Melbourne, VIC
A$50,000-$60,000 p/a
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 29 days ago


Company description:

e-Pocket is a Melbourne-based fintech company focused on building and continuously improving a mobile and web-based remittance platform for individuals and businesses.
The platform is designed to simplify and modernise the way people send and receive money across borders using conventional currencies.

About the role:

Working at e-Pocket, you’ll deliver effective and clear communication to clients and other internal stakeholders. You’ll be the first point of contact and answer all general enquiries and provide an array of troubleshooting support.

More specifically the role entails:

Supporting the Operations team by completing a range of administrative tasks, records management, and data entry.

Assist in preparing weekly and monthly reports.

Liaise with the Marketing team by providing data and statistics on past and present campaigns.

You’ll need:

A switched-on mind and a can-do attitude. You have previously delivered strong results and you’re a self-starter that loves working with a dynamic and driven team. You are proactive, highly organised, a fans first champion and a pro at managing diverse stakeholders accounts.

You will also need experience in:

Unmatched attention to detail and ability to pick up the pace on learned tasks.

Strong Microsoft Excel skills.

A proven ability to interact and engage with others in a respectful manner that leads to successful outcomes.

Ready to see what you can do? Then apply now - We are looking forward to meeting you.

Job Type: Full-time


About e-Pocket Pty Ltd

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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