Guest Services Administrator

Ronald McDonald House Charities
Randwick, NSW
A$66,000 p/a + Super + Salary sacrifice
Hospitality & Tourism → Front Office & Guest Services
Contract
On-site

Posted 24 days ago


Ronald McDonald House Charities Sydney support rural and regional families of sick and injured children being treated at Sydney Childrens Hospital in Randwick.

We are looking for a warm, welcoming person who has strong administration skills to join our Guest Services team in Randwick.

The responsibilities of the role are, but not limited to:

Being a warm, friendly face for our families, volunteers, other visitors to the House.

Taking accommodation bookings and supporting all aspects of administration for families, prior to and on arrival.

Developing an understanding of IPTAAS processes and practices, including invoicing.

Accepting donations and completing QR codes forms.

Managing stock & ordering in a timely manner.

Escorting contractors.

Ensuring that rooms checking out are cleaned thoroughly by contract cleaner and complete inspections before families arrive, ensuring specific family needs are catered for.

Conduct monthly room inspections with the facilities coordinator.

Support and guide volunteer tasks and working bees as required.

Some general cleaning of communal areas as required.

Support training of casual GSO’s as required.

To succeed in the role you will:

Be highly organised.

Have strong attention to details.

Be able to multi-task, reliable.

Enjoy working as part of a team.

Have professional English written and verbal.

If this sounds like the perfect opportunity for you, to be considered for an interview, you must forward your resume along with a covering letter that addresses each area of the responsibilities and success criteria.

We are an equal opportunity employer and highly value both gender and cultural diversity in our organisation.

The safety of the children and families we help is paramount. Our recruitment and selection process includes police and working with children checks to assess applicants’ suitability to work with children and families. You must also be fully COVID vaccinated and be prepared to have a yearly Flu Vaccination.

We do not sponsor visa applications so you must be an Australian citizen or have full working rights to apply.


About Ronald McDonald House Charities

Melbourne, VIC, Australia

WELCOME TO RONALD MCDONALD HOUSE CHARITIES

THE HOUSE THAT LOVE BUILT

Like most iconic success stories, Ronald McDonald House began as a little idea that simply refused to stop growing.

Imagine having to spend every night for months camped out in your child’s hospital room, eating food from vending machines and all the while trying to stay positive and happy for the sake of your seriously ill youngster.

That was the case for American football hero Fred Hill, in 1974, when his three-year-old daughter Kim was diagnosed with leukaemia.

Source: This is an extract from the company's own website.

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