Watt Utilities is a family-owned energy procurement firm specialising in strata and commercial clients.

We need a high-energy small-to-medium enterprise (SME) Account Manager to nurture & grow our SME customer base.

Our success has been built on exceptional customer service and our wonderful, high-performing team. We are open to offering this position on a permanent or part-time basis.

What your day to day will look like:

Prepare accounts for tender and review

Maintain accurate and timely records in CRM & file systems

Collect usage data. Collect bills and confirm they are correct

Get the best price: Review offers & offer clear recommendations

Manage client transfers between SME and C&I segments, retailers, etc.

Attend relevant industry and networking events

To be successful in the role, you will: Maintain & grow a portfolio of SME energy clients

Educate clients on the value Watt Utilities delivers

Guide clients through every stage of the energy cycle

Drive customer satisfaction for all Watt Utilities clients

Build deep business relationships with all client contacts

What you’ll bring

Highly self-motivated with a proven history in a high-tempo environment

A strong customer service focus with a professional, friendly manner

A target-driven mindset and ability to manage client relationships

Comfortable crunching numbers, technical data, and research

Lightning-fast data entry and a keen eye for detail and accuracy

Equally happy collaborating in a team, as working independently

Clear written and verbal communication with clients and suppliers

Confidence with CRM tools (Zoho a bonus), Google Workspace & Microsoft Office

Experience in Account Management is highly valued, but not essential

Experience in SME or Commercial Energy is highly valued, but not essential

Experience in Strata, Body Corporate or Procurement is valued, but not essential

What’s in it for you

People are at the heart of our success. So, we offer…

Step-by-step training in energy markets & tendering

Career pathways into business development & leadership

A close-knit team that values professionalism, performance, and people.

You’ll join a respected business that is developing advanced AI technology.

If this sounds like the right fit for you, we’d love to hear from you.

Ready to apply?

Email your CV and a short note on why you’re a great fit to [email protected] by Friday 13 June 2025. We review applications as they arrive.