As APAC’s highest-rated digital agency, First Page has seen insane growth and won numerous awards over the past four years. Our mission is to create amazing digital experiences with game-changing strategies.

First Page offers explosive SEO growth, data-driven ad campaigns, transformative content marketing, and high-quality lead generation for some of Australia's most reputable brands. When it comes to Digital Marketing, it’s the First Page, or it’s nothing. We live by this motto ...hence our name 😉.

The Opportunity:

As the Collections Officer at First Page, you will play a critical role in ensuring the accurate and timely collection of outstanding invoices. This is a casual role working from our beautiful Cremorne office on Mondays, Wednesdays and Fridays from 11:00 am-5:30 pm, 19.5 hours per week (work times can be flexible).

Key Responsibilities:

Monitoring accounts receivable ageing reports and following up on overdue invoices.

Contacting customers via phone, email, or mail to facilitate payment collection.

Resolving billing discrepancies and disputes promptly and professionally.

Collaborating with internal departments to address customer inquiries and concerns.

Reconciling accounts and preparing reports on collection activities.

Assisting in maintaining accurate customer records and account information.

Providing exceptional customer service to both internal and external stakeholders.

What We’re Looking For:

Previous experience in accounts receivable/call centres is desirable. Retail experience is also favourable!

Excellent communication and interpersonal skills.

Proficient in Microsoft Excel, Google Suite and Xero (desirable).

Ability to work independently and collaboratively in a team.

Able to commit 3 days onsite per week (Mon, Wed, Fri).

Why First Page:

Unbeatable culture with a 4.8/5 Glassdoor rating.

Catered lunch on Fridays and fully stocked beer & wine fridge.

Mid-year awards party, company’s birthday party in May, huge end-of-year Christmas party and many more social events!