Are you experienced in Intake, Service Coordination, or similar community-based work?

Are you passionate about purposeful work making an impact in your community??

Would you love to work on the beautiful Bellarine Peninsula and take a lunch time walk along the beach (who wouldn’t?!)?

Bellarine Community Health is looking for an experienced and suitably qualified Intake Officer, to provide responsive service coordination through screening and referral management to the appropriate BCH clinical services. This role is currently available Part Time, with hours to be negotiated but likely to be around 0.6 FTE (3 days). Based in Point Lonsdale, this is an ongoing role.

About Us

Bellarine Community Health (BCH) is the major provider of primary health care services to the Bellarine Peninsula. BCH is a not-for-profit health care provider with close links to our community operating from six sites across the Bellarine.

About the role

The Intake team are dedicated, professional, and caring and are committed to providing a high quality, personalised service based on client needs. The Intake Officer will provide a professional, integrated, streamlined, single point of access to BCH services. This role is focused on ensuring continuous quality improvement, providing excellent levels of customer service, and accurate data collection.

To be successful you will require:

Experience in intake / service coordination role or similar, within a community setting or equivalent client services or other health related discipline.

Demonstrated advanced computer literacy skills inclusive of MS Office and client management systems.

Experience in referral management and referral screening.

Understanding of social determinates of health.

Demonstrated knowledge and commitment to continuous quality improvement.

Understanding of, and commitment to, the principles and values of BCH.

Excellent written and verbal communication skills.

Understanding of crisis intervention framework.

Ability to work both independently, and effectively and cooperatively within a team environment.

What we offer

To support you to balance your work/life commitments, grow your skills and expertise, enjoy work and feel valued, we offer the following:

Generous salary packaging benefits – you can access some of your annual salary tax free each year

A supportive, positive and inclusive workplace culture with ongoing training

Discounted gym membership at seven sites across the region

Employee assistance program: up to 5 counselling sessions per year

Conditions of Employment

National Police Check

Working with Children Check

Current Victorian Driver’s License

100 Points of ID

How to Apply

To find out more about this opportunity, please contact Dillon Butten, Chief Financial Officer 0408 789 864 or via email at [email protected]. The Position Description is available here: PD Intake Officer MAY25.

Applications must include cover letter, response to key selection criteria, application form (click here), and resume in PDF format. Please submit your application to [email protected] today – applications are being assessed as they are received with final applications closing at 5.00pm on Monday 9th June 2025.

Bellarine Community Heath is an inclusive employer. We are a family friendly workplace and aim to create a work environment where all employees are respected, connected, and can contribute, regardless of age, culture, ability, family and caring responsibilities, gender or gender identity, Indigeneity, religion, or sexuality. We strongly encourage applications from people with lived experience of diversity.

Bellarine Community Health is committed to protect children and reduce any opportunities for abuse or harm to occur.

Bellarine Community Health acknowledges the Wadawurrung People as the traditional custodians of the land, waters and skies of the Bellarine Peninsula. We acknowledge and respect Wadawurrung Elders and leaders, past, present and emerging and pay gratitude for their unique ability to care for Country and deep spiritual connection to it. We are proud to be an inclusive workplace and welcome people from all cultures and backgrounds to our service.