
Customer Service Advisor - Casual
Battery World
Posted 11 days ago
Battery World is a nationally recognised brand with over 110 stores around the country. We are driven by the passion of our customers, and pride ourselves on being the local battery experts in the auto, 4X4, camping, outdoor and home categories.
Battery World Tweed Heads are looking for a personable, hard-working individual to join our small, tight-knit team of professionals.
Casual position available
No worries if you don't have a background in retail or battery sales— if you have the right attitude, are great with people, and are eager to learn the ropes, we're happy to train the right candidate.
Why work for Battery World Tweed Heads?
Excellent career growth potential and development opportunities
Great team with a work culture that champions the well-being and support of our colleagues
Team-based sales targets and incentives with bonuses to reward and recognise exceptional work
Duties and responsibilities:
Answers calls and enquiries
Helping customers with battery-related enquiries
Testing and fitting batteries, requiring the ability to regularly handle & carry loads up to 20 - 30 kilos
Keeping the store stocked, presentable and clean
Stock takes and inventory/cash handling management
Opening and closing of the premises when required
Team-led KPI and sales targets
The ideal candidate:
Has a passion for 4WDing, camping, or boating and can use this first-hand knowledge to assist clients
Excellent verbal communication and customer service skills with the ability to build and maintain relationships with existing and emerging customers
A current Australian driver's license
Punctual and reliable — we are a small team, and need somebody who will turn up when scheduled and help the team
Able to occasionally undertake after-hours call-outs
About Battery World
WE ARE THE BATTERY EXPERTS, HERE TO HELP YOU!
We don't like to brag but we guarantee you'll find the battery and battery knowledge you're looking for along with terrific customer service from your local Battery World expert at their store. As the country's largest specialist battery retailer, you'll find we stock a huge range of batteries and accessories for everything from hearing aids and watches right through to dual battery set ups and truck batteries.
Source: This is an extract from the company's own website.
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