About LEO LIN

LEO LIN is a Sydney-based women's ready-to-wear label, renowned for joyful and bold designs that ignite a sense of wonder, adventure and happiness in every woman.

Launched in 2017 by its namesake, Founder and Creative Director Leo Lin, the leading luxury brand is shaped by an innate love of bold and confident colour palettes, strong femininity and luxurious craftsmanship.

East meets west, fun meets fashion. LEO LIN is ushering in a new era of individualism, with collections and garments that speak to not only one facet of the modern woman, but many, and merge innovative craftsmanship with bold and breath-taking design.

Showroom & Office Coordinator Job Description

Reporting directly to the Head of Brand, we have an exciting opportunity for a passionate retail professional to join our growing team at LEO LIN.

The role is split into a range of responsibilities meaning no day is the same, and professional creativity and drive is rewarded!

Client Services

Deliver an exceptional in-store experience that aligns with the brand’s identity and customer service standards.

Achieve sales targets and KPIs through proactive customer engagement strategies, driving marketing.

Handle customer inquiries, complaints, and service issues with professionalism and efficiency.

Assist with and support in-showroom events, promotions, and product launches to enhance visibility and customer engagement.

Showroom & Back of House

Responsible for showroom looking beautifully presented and replenished at all times

Showroom & Stock management

Ensure high visual merchandising standards and optimal product presentation.

Maintain inventory accuracy and manage stock replenishment in coordination with warehouse/logistics teams.

Reporting & Monitoring

Direct support for all relevant brand projects – aka Warehouse Sale

Point of contact for all office administration – building manager, parking, staff onboarding via Logic Solutions

Coordinate all IT support with external partner Logic Solutions

Staff onboarding including processes, policies & equipment

Order office amenities – stationary, Coles orders, birthday cakes

Organise EOFY & Christmas parties

Team Collaboration

Provide occasional support to eCommerce Customer Service Assistant in peak periods.

Provide ad hoc marketing support where needed.

Demonstrates a proactive can-do attitude.

Works collaboratively within and outside of team to achieve business objectives.

Requirements:

Must speak English and Mandarin

Minimum of 1-2 years retail experience ideally in a luxury environment

Genuine passion for sales and proactive selling

Experience with events & one on one selling.

Ability to work independently and be proactive

Exceptional attention to detail

Strong time management and organisational skills

Team player with a can-do attitude

LEO LIN Perks

Amazing company culture, almost 100% retention in over 3 years

Sales incentive structure

Seasonal clothing allowance

Generous staff discount