Allied Health Administrator

Wallsend NSW Location

Full Time (8:30am–4:30pm)

SCHADS Level 3

Start Date: Mid-June 2025

Join the team at Sublime Care as an Allied Health Administrator. In this full-time role based in Wallsend, you’ll provide essential administrative support to ensure the smooth running of our fast-paced allied health department.

Looking for a role where your admin skills truly make a difference? At Sublime Care, you'll be part of a dedicated team supporting vulnerable community members and their families—helping to deliver compassionate, high-quality care every day.

What You’ll Do

Client Service & Support

• Deliver warm, professional customer service via phone and email
• Oversee client feedback and complete follow-up check-ins after service discharge
• Attend higher-risk home visits as a second staff member, ensuring safety and support

Scheduling & Coordination

• Take charge of appointment scheduling for our Allied Health staff
• Confirm bookings with clients and stakeholders
• Manage last-minute changes and cancellations due to staff absences

Administrative Backbone

• Keep systems running smoothly—maintain accurate records and databases
• Provide general admin support: minute-taking, scanning, uploading, and more
• Print and prepare therapy materials and client resources
• Assist with service agreements and internal auditing processes
• Pitch in with team projects and day-to-day tasks as needed

What We're Looking For

• Experience in a customer-facing role, ideally in a healthcare or clinic setting
• Empathy and compassion when supporting clients and families with complex needs
• Strong organisational skills, with the ability to manage schedules of direct support employees
• Confident using Microsoft Office (Word, Excel, Outlook) and CRM systems
• Clear, professional communication—both written and verbal
• Full-time on-site availability due to the hands-on nature of the role
• High attention to detail and a commitment to quality
• Friendly, proactive, and professional approach
• Current NDIS Worker Screening Check, Working With Children Check, First Aid Certificate, Driver Licence, and minimum 2 doses of COVID-19 vaccination

Why You’ll Love It Here

At Sublime Care, you’ll be part of a close-knit team that values collaboration, compassion, and quality. You won’t just be ticking boxes—you’ll be helping people, every single day.

Ready to Apply?

If you're organised, proactive, and passionate about supporting meaningful care in the community, we’d love to hear from you.

To apply, please submit your resume and a brief cover letter outlining your experience and why you're the right fit for this role. For any enquiries, contact Joelene on 49112380 option 4.

We welcome all eligible candidates to apply. At Sublime Care, we’re an equal opportunity employer that celebrates diversity and fosters an inclusive, supportive workplace.