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Customer Service Officer

City of Wanneroo
Wanneroo, WA
A$71,159-$80,413 p/a
Administration & Office Support → Office Management
Full-time
On-site

Posted 10 days ago


  • Permanent Full-Time Position
  • Salary from $75,159 to $80,413 per annum plus superannuation
  • Five weeks annual leave, wellness day and many more benefits

About the Role
We have an opportunity for an experienced customer service/administration professional to join our Waste Services business unit based at our Ashby Operations Centre. The successful appointee will be responsible for:

  • Acting as a point of contact for ratepayers, the public and stakeholders to deliver a high level of customer service;
  • Working effectively in a team environment;
  • Raising requisitions and purchase orders;
  • Accurately maintains relevant registers, databases and systems;
  • Providing administrative assistance across the Waste Services business unit;
  • Demonstrating a sound knowledge of health and safety in an office environment.

About you
Applicants will require to demonstrate a high level of organisational and problem-solving skills, including the ability to meet deadlines, along with well-developed communication and computer literacy skills. Previous experience with Local Government or the Waste Services industry would be an advantage.

About the City of Wanneroo
The City of Wanneroo is a diverse and flexible environment that offers a range of career opportunities where you will have the opportunity to make a real difference to the local community and our people. Our vibrant and inclusive team is what makes the City an enjoyable and rewarding place to be.

We celebrate all diversity and strongly encourage Aboriginal and Torres Strait Islander people to consider working for a Local Government organisation that values who you are. Bring your skills, knowledge and commitment to a team that is welcoming and enthusiastic about you joining us!

Why work for the City of Wanneroo
The City offers a range of employment benefits including:

  • Generous matching of superannuation contributions up to a combined total of 15%;
  • Free on-site parking;
  • A work-life balance program providing flexible work practices (subject to operational requirements);
  • Up to 12 weeks paid parental leave;
  • Professional development opportunities;
  • An inclusive, welcoming office environment; and
  • An opportunity to reduce your commute and work in a goal-driven professional team closer to home.

Interested?

If this position sounds like your next career move, then apply now. We look forward to receiving your application.

Reference Number: 670439

Close date: Tuesday 10 June 2025

Applicants are encouraged to apply at their earliest convenience as the City reserves the right to interview suitable applicants prior to the closing date and may close this ad earlier for the right applicant.

For further information regarding the position visit the City of Wanneroo website or contact Kylie Howarth, Coordinator Waste Management on 9405 5348.

Applicants may be required to undergo a medical assessment to determine their fitness to carry out the duties of this position.

All employees and prospective employees of the City of Wanneroo are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed.

To apply for this position, you must have the right to work in Australia and be willing to provide a National Police Clearance no older than 3 months.


About City of Wanneroo

Wanneroo, WA, Australia
Government & Defence
1001-5000 employees

The City of Wanneroo is WA's fastest growing local government authority spanning both urban and rural areas. Our population will double over the next 25 years. We service an area of 685 square kilometres, which includes bushland, wetlands, urban and rural areas as well as 32 kilometres of pristine coastline.

The City is home to more than 216,000 people across 36 distinctive suburbs from Two Rocks to Koondoola.

The City of Wanneroo employs over 1,000 people, many of whom are local residents. Our team helps deliver a range of services & facilities that cater for everyone in the community.

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