SE National Transport is a Regional Victorian based transport company and we are looking for Customer Service Staff to join our team.
We provide delivery services for our customers from Shepparton to Melbourne daily, and other regional and interstate areas.

Part-time role Monday-Wednesday Candidates will need to be available every Tuesday, flexibility to fill in for other staff on additonal days will be highly regarded.

Role will be joining the current Customer Service team
Based in our head office in Shepparton.

Duties will include but are not limited to:

First Responder to all incoming calls and Customer Service emails

Attending to reception as required for freight collection and customer inquiries

Attending to customers for parcel collection

Assist drivers with queries

Other customer inquiries / Customer Service duties

Entering freight deliveries into TMS

Checking and fixing any other data entry issues

Other duties

Freight search

Scanning and printing

Support others with their roles as required

Learn the basics of the other admin roles to assist in covering leave

Desired Experience:-

Previous Customer Service and Administration experience is essential

Previous experience with Microsoft office is essential

Previous experience in the transport industry is desirable