Our Client is a large, well known and reputable Not-For-Profit organisation in the Healthcare sector. Located on the Upper North Shore, this role joins their busy technology department of 20 staff who have the exciting responsibility of maintaining the stable operation of a bustling technology environment and to deliver quality services to the organisation.

As part of the support team, this role is responsible for fielding inbound support calls, taking and documenting support requirements and providing basic troubleshooting and support as needed.

The focus of the position is to ensure enquiries are handled promptly and escalated as necessary and whilst you will need to be 'tech savvy' with good MS Office skills and some general systems knowledge, routine support processes are documented and training is provided.

To be considered, you will ideally have worked in a tech support or Help Desk role previously and have good knowledge of MS0365 as the organisation have recently rolled this out across their 2000+ users.

Our client is seeking this person for a temp support period of at least 3 months which could extend. Offices are on the upper north shore and best suited to someone with their own transport as it is not easily accessible from the train line.

A guide on hourly rate is $35.00 + Super which is potentially negotiable depending on experience.

Please note this role is office based and does not offer work from home flexibility. Hours are 7.30am - 4.30pm Monday to Thursday and 8.00am - 5.00pm Fridays with a half day off per fornight!

Apply for this outstanding local opportunity today by sending your CV to Liz Coady via the SEEK application link below.