About the Company

TMGM is one of the fastest-growing CFD and Forex brokers in the Asia-Pacific region, trusted by over 150,000 clients globally. With over 300 employees across four offices, we are committed to fostering professional growth, operational excellence, and a collaborative workplace.

Your Role

We are seeking a motivated and detail-oriented Knowledge Officer to join our team in Melbourne office. This role will be responsible for assisting in the organisation and coordination of key internal information, with a focus on enhancing consistency, clarity, and accessibility of materials that support day-to-day operations across several departments.

Your responsibilities are but not limited to:

• Identify key knowledge areas and gaps within teams to support effective information sharing
• Organise and maintain internal documents, training materials, and team resources
• Assist with onboarding and training through clear, well-structured documentation
• Support the creation and distribution of guides, reference materials, and process charts
• Coordinate internal communication on updates to company policy, products, or procedures
• Promote knowledge sharing across teams and help improve access to relevant resources

Requirements

• Few years’ experiences in performing the above tasks in the similar role
• Tertiary qualification in related field
• Excellent organisational skills with high attention to detail
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite; experience with document management or knowledge-sharing platforms is a plus
• Ability to handle multiple priorities and collaborate across teams

Benefits

• Fast-paced, collaborative, and supportive team environment
• Opportunity to work with multiple business units and gain cross-functional exposure
• Career development pathways and internal mobility options
• Attractive remuneration package and hybrid work flexibility

Apply now with your resume and a short cover letter outlining your experience and interest in the role.