ICT Infrastructure Manager

Are you ready to lead and safeguard the digital backbone of one of NSW’s most culturally vital institutions? Museums of History NSW (MHNSW) is seeking a proactive and visionary ICT leader to oversee and enhance our infrastructure, assets, and cybersecurity. In this pivotal role, you’ll take ownership of our ICT environments—ensuring robust performance, security, and continuity while driving innovation and excellence. From managing critical infrastructure and leading risk mitigation strategies to overseeing disaster recovery and cyber incident response, you’ll play a key role in keeping MHNSW connected, secure, and future-ready.

What the opportunity is:

• Employment with Museums of History NSW.
• Clerk Grade 9/10. Remuneration package includes salary ($125,693 to $138,510), employer's contribution to superannuation and annual leave loading.
• Ongoing full-time employment.
• The role will work across Sydney.

What we do
MHNSW brings together the museums, historic houses and associated collections previously in the care of Sydney Living Museums with the vast collection of more than 13 million items held by the former NSW State Archives. This includes one of the world’s most complete and important collections documenting colonisation.

What you’ll do with us
You will lead the management and security of MHNSW’s ICT infrastructure, ensuring systems are reliable, compliant, and secure. Your role includes overseeing assets and facilities, managing infrastructure projects, improving operational procedures, and maintaining disaster recovery and cybersecurity plans to support business continuity and performance.

For more information on the role you are welcome to contact Steve Kokkinis, Head of Corporate ICT via [email protected].

Click here for the role description including the capabilities required for this role.

What you need to do to apply
To apply you will need to submit the following:

• A one to two page cover letter outlining how your skills and experiences meet the essential requirements for this role,
• A current resume listing two referees, and
• Respond to the 2 targeted questions (no more than 300 words per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter

What you need to tell us - Targeted questions:

1. Provide an example of when you have been accountable for the management and administration of several platforms to establish Cyber resilience.
2. Describe a time when you implemented a change across the ICT landscape, and you had to take ownership to troubleshoot a solution to resolve an unforeseen protocol change.

Essential requirements of the role

• Degree or post-graduate qualification in ICT and relevant IT Service Management or Architecture certification/s or equivalent highly desirable
• Proven experience and knowledge of ICT core infrastructure technologies including server, storage, and network hardware/software.
• Comprehensive cyber security experience and knowledge.
• Excellent project and resource management skills with well-developed interpersonal, advocacy, oral and written communication skills.
• Proven track record in effectively managing multiple resources, staff and other business units in a technical environment to achieve outcomes within tight time frames.
• Experience in handling relationships between various level of ICT management and users of large systems and providing direction to management and staff in a multi layered and multiple sites corporate environment.
• A clear understanding and commitment to core NSW public sector values of EEO principles including cultural diversity, equity and ethnical practice; and a healthy, safe and fair workplace; and capacity to lead staff in implementing these values.
• Willingness to work across and ability to travel to multiple work locations.

Also note:

• For additional resources to help prepare your application and understanding of the process please refer to Applying for a job.
• To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role. All successful candidates will be required to undergo a criminal record check with NSW Police.
• A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
• Workforce Mobility Placement Program candidates will take priority.

Submit your application before the closing date: 11.59pm Monday 9 June 2025.

Diversity and Flexible Working
We are expert keepers and tellers of history, and its many stories, peoples, and cultures. We want to create a team and workplace that reflects this diversity as well as the diversity in the communities we serve. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better, more inclusive results and connects our people to our communities, to our history, and to each other.

Our vision is to support and empower First Nations people, communities and culture, and across the sites that we care for, we are committed to shifting perspectives, truth telling and delivering honest reflections on history.

If you are a First Nations applicant who would like to have a yarn about the role, or require additional support, please contact Hayden Walsh our Senior Advisor First Nations Employment & Engagement on 02 8239 2281 or via [email protected].

We understand that flexibility means different things to different people and are committed to offering flexible work arrangements where and when possible.

Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks.

If you are a person who requires adjustment and would like to request assistance, please contact Liz Akerboom on 02 8239 2355 or via [email protected].

For more information, please visit:
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

Thank you for your interest in this role. We look forward to receiving your application.