Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The National Disability and Insurance Agency (NDIA) is seeking candidates to fill APS6 Co-design and Engagement Officer roles within the Co-design and Engagement Division. Duties will be different for roles in the Strategic Change Branch, Co-design Branch, and Engagement and Inclusion Branch.

The Co-Design Branch is responsible for leading and supporting co-design and engagement on significant policy reforms and priorities for the Agency and providing the tools and capability uplift required to successfully co-design NDIS policy outcomes with participants, the community and disability sector.

The Strategic Change Branch is responsible for supporting the delivery of the Agency’s change outcomes that benefit participants and related stakeholders. The branch supports the Agency by deploying change management resources to drive implementation of priority initiatives for the NDIA. The Branch designs change management activities to ensure effective implementation of prioritised initiatives based upon assessing the impacts of change on staff, participants, partners, providers and other stakeholders.

The Engagement and Inclusion Branch leads the Agency’s community engagement, the relationship with national disability sector organisations, and inclusion strategies. The Branch is responsible for supporting the administration of the Independent Advisory Council (IAC), Disability and Carer Representative Organisations (DRCOs) Forum and other Agency advisory and reference groups. The Branch supports the community, sector and participants to navigate the NDIS and engage with the
Agency to inform reforms to the NDIS.

Where you can add value

Duties across all roles may include but not limited to:

• Providing advice to colleagues about appropriate co-design, engagement and change approaches to support Agency priority projects and reforms.
• Contributing to the development, implementation and monitoring of targeted co-design and engagement strategies that help the Agency engage with people with disability and other community stakeholders aligned to broader engagement strategy and frameworks, and branch and divisional business plans.
• Developing, implementing, evaluating and communicating change management requirements, plans and schedules including proposing recommendations for continuous improvement.
• Preparing reports, briefing papers, change documentation, presentations, data analysis, Ministerial correspondence, and discussion papers for review by Senior Executives.
• Providing secretariat support to NDIA working, advisory and reference groups.
• Conducting government procurements and negotiating and managing supplier contracts.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time).

Please refer to the APS Work Level Standards. These have general statements
about the broad requirements for each classification level.

Enough about us, let’s talk about you

What we’re looking for in our ideal candidates:

• Experience leading a diverse team particularly through changing environments.
• Demonstrated experience initiating, establishing and maintaining strong relationships with key internal and external stakeholders.
• Experience designing, delivering and supporting innovative and evidence based change, co-design and/or engagement strategies, plans, content and activities.
• Proven strategic and critical thinking ability to provide specialist advice to business areas on best practice change management or co-design, consultation and engagement approaches.
• Demonstrated written communication abilities with experience preparing reports, briefing papers, Ministerial correspondence, and discussion papers for review by Senior Executives.
• Experience in supporting advisory or reference groups and providing inclusive and accessible secretariat support.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Deakin ACT, Newcastle and Surry Hills NSW, Brisbane and Chermside QLD, Adelaide SA, Hobart TAS, Geelong and Richmond VIC, and Perth WA, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 12 months may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 6 June 2025,11.30pm AEST

If you have any questions, please contact Brooke Anderson on 0436 652 072 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [[Recruitment Partner Email]].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.