Located in Warners Bay, this mechanical workshop is a long-established family-owned business that provides light vehicle repair and maintenance services to a diverse range of customers throughout the Lake Macquarie area.

Due to growth an opportunity has become available for a Customer Service Representative to join our team for an immediate start.

As the first point of contact for our customers, the successful applicant will have outstanding interpersonal skills.

Your duties will include, but not be limited to:

• Answering and directing a high rate of incoming calls.
• Serving walk-in customers.
• Invoicing and receipting customer payments.
• Booking customer vehicles for servicing and repairs.
• Liaising with customers as required.
• Providing general office administrative support to staff.

To be successful in this role we are looking for the following skills and experience:

• Must be professional, confident and able to work autonomously and as part of a team.
• Must be able to multi-task and complete routine tasks quickly.
• Excellent customer service skills.
• High attention to detail.
• Strong computer literacy skills including email and Microsoft Office.
• Excellent organisation and time management skills.
• Willing to sit a typing speed test.
• Punctual, well presented and reliable.

Full training will be provided, and you will be rewarded with a competitive salary with a view to securing a long-term career with a growing family-owned business. Workshop hours are 8am to 4.30pm Monday to Friday however, will consider reduced hours for the right candidate.

If you are interested in joining our team, please forward your CV with a cover page to:

E: [email protected]

Please note only successful applicants will be contacted for an interview.