What’s the role all about?

At Australian Clinical Labs, we don’t just collect samples—we deliver certainty, quality, and compassion at every stage of the pathology journey. With a national footprint and a mission to provide agile, accurate, and people-focused care, we’re seeking expressions of interests for a driven, collaborative leader to take the reins as our Deputy Operations Manager – Collections across the Perth metropolitan area.

As our new Deputy Ops Manager, you’ll be the heartbeat behind the scenes, ensuring our accredited collection centres run like clockwork. Working hand-in-hand with our Team Supervisors, you’ll lead people, processes, and priorities with purpose and energy.

Think: strategic thinking meets daily hustle. This is a hands-on leadership role for someone who’s as comfortable planning rosters as they are rolling up their sleeves to problem-solve, coach, and connect.

We’re seeking a dependable and committed team member who takes pride in being present, engaged, and consistently delivering results. If you’re reliable, dedicated, and ready to contribute, we’d love to hear from you!

What You’ll Be Doing:

Lead, coach and support a team of passionate collection staff

Allocate resources (people, supplies, equipment) to where they’re needed most

Keep our quality standards sky-high (because excellence matters)

Champion training and ongoing development for team members

Own performance metrics, risk actions and compliance (and drive continuous improvement like a pro)

Handle scheduling, reporting, and the occasional curveball with cool-headed confidence

Collaborate with healthcare providers to streamline patient care and specimen management

Participate in the weekend on-call roster and cover for Supervisor’s leave when needed

What You Bring:

A Degree or Diploma in Business Management, Health Sciences, or equivalent experience

Excellent communication, empathy, and a love for mentoring

Demonstrated ability to manage a diverse team of staff

Strong problem-solving capability and excellent attention to detail. Must have strong work ethic, demonstrate reliability in all aspects of the role.

Certificate III in Pathology Collection (or equivalent). This is desirable but not essential

A current driver’s licence (yes, you’ll be on the move)

Confidence using technology in a healthcare environment

Leadership Superpowers:

Strategic thinker, team builder, and change enabler

Self-aware and open to feedback

Always looking to develop others

A customer-first mindset (we're here for people!)

Why Join Us?

We know that great people make all the difference—so we make sure you’re supported, rewarded, and feel part of something meaningful.

Here’s what you can look forward to when you join the team:

A role where every day is different

Room to grow and make your mark

The chance to lead one of the most vital functions in healthcare delivery

Be part of a supportive, purpose-driven crew that values what you do

Get access to a bunch of awesome employee benefits, including:

8 weeks paid parental leave (because family matters!)

Discounts on phone bills, groceries, petrol, fashion, entertainment and more

Wellbeing support across all areas of life—mind, body, work, money, you name it

Free, confidential counselling services when you need a little extra support

Discounted private health insurance to keep you covered

Opportunities for training and career development
(*Service conditions apply)

About us

Australian Clinical Labs (Clinical Labs) is one of the largest and fastest-growing pathology providers in the country, committed to delivering high-quality, patient-centred diagnostic services. With a workforce of over 5,000 dedicated professionals and a truly national footprint, we operate approximately 100 NATA-accredited laboratories across Australia.

Each year, we perform nearly 6 million episodes for doctors, specialists, patients, hospitals, and corporate clients. We proudly service almost 100 private and public hospitals, and we are the largest provider of pathology services to public hospitals in Australia.

Our growth is driven by a passion for medical excellence, innovation, and a strong focus on improving health outcomes for the communities we serve.

Who we are

At Australian Clinical Labs, we are driven by a shared commitment to patient focus and medical excellence. We empower our people to make a real difference, helping to improve and save lives every day.

Our culture is agile, adaptable, and underpinned by respect, integrity, and a strong sense of purpose. We’re proud of the passion our employees bring to their work, the supportive and collaborative environment we foster, and our unwavering focus on safety and wellbeing for all who interact with us.

Vaccination Requirements

As a healthcare provider, Clinical Labs requires all new employees to be vaccinated against preventable diseases. If successful, we will ask for proof of immunisation accordingly for our records.

You may be required to undergo probity checks as part of the recruitment process including police check and licence check.

Diversity and Inclusion

At Australian Clinical Labs, we are proud to be an equal opportunity employer. We welcome and encourage applications from people of all ages, abilities, nationalities, and cultural backgrounds — including Aboriginal and Torres Strait Islander peoples, members of the LGBTQI+ community, individuals living with disability, and those from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible recruitment process and are happy to make adjustments to support candidates with specific needs.

As a proud supporter of Veteran Employment, we also encourage applications from Australian Defence Force Veterans and their spouses.

Ready to apply?

If you’re a people-focused leader with a love for logistics, a passion for healthcare, and the smarts to keep the engine room running, we want to hear from you!

Apply now and help us shape the future of diagnostic services—one collection at a time.

Please note, only shortlisted applicants will be contacted.