About us

National Jet Express acts as a critical link in the energy and resources sector, providing fly-in/fly-out (FIFO) services in support of mining, oil, and gas projects throughout Australia. We provide flexible, bespoke charter flights with a full range of service options to Australia’s city centres and regional destinations. We have been investing in the future of FIFO by progressively renewing our fleet with modern aircraft that provide greater flexibility of rosters, suitability for regional aerodromes, increased reliability, and low carbon emissions.

Our success in outperforming the market is driven by the contributions of our talented and hard-working staff. We are excited to offer you the opportunity to find your place within our dynamic and ambitious team.

About the Role

Reporting to the Operations Centre Manager, the Air Transport and Operations Team Leader is responsible for overseeing the day-to-day management of the Operations Control team, ensuring the safe and efficient operation of aircraft in flight and on the ground. This role combines leadership, in-flight scheduling, crew coordination, and disruption resolution with critical air transport responsibilities, including flight planning, aircraft performance monitoring, and compliance with air traffic control procedures.

Key Duties & Responsibilities

Prioritise safety as a core value, contributing to a zero-harm and incident-free environment through active participation in safety programs.

Prepare and submit flight plans, considering weather conditions, aircraft performance, and operational requirements.

Monitor aircraft performance during flight, reporting on mechanical conditions to ensure airworthiness.

Provide flight information to flight crews and air traffic services staff, including aeronautical information services.

Assist in controlling aircraft movements, take-offs, and landings via radio

Coordinate and monitor crew rosters to ensure all flights are fully crewed and operate as scheduled, re-crewing flights as needed due to illness, disruptions, or new charters. Communicate with flight and cabin crew regarding roster changes, service delays, or operational updates, including delivering crew briefings.

Monitor operations across the network, identifying and mitigating threats to on-time performance or safety.

Liaise with client organisations, maintenance watch staff, and engineering management to resolve operational issues and authorise unscheduled flights.

Utilise tools such as Metron Harmony to monitor airport slots and optimise on-time performance.

Maintain a flight watch on all flights, ensuring compliance with company manuals, Civil Aviation Safety Authority (CASA) regulations, and applicable employment awards. Demonstrate leadership in promoting teamwork, morale, and effective communication with internal and external stakeholders.

Perform other related tasks as required by the Operations Centre Manager.

Skills and Experience

Tertiary qualifications in aviation or related field, or equivalent industry experience

Experience in air transport operations, flight planning, or a similar aviation role

Familiarity with crew rostering and flight disruption management

Solid understanding of CASA regulations and aviation safety standards

Strong communication skills and ability to deliver clear, concise briefings

High attention to detail and ability to prioritise tasks under pressure

Proficient in Microsoft Office and aviation-related systems

Ability to work independently, show initiative, and resolve operational issues

Desirable:

Experience with Airline Computer Reservations Systems (CRS)

Background in customer service or pre-flight briefing coordination

How to Apply

If you are interested in this position and meet all of the listed requirements, please apply with your cover letter, addressed to the Operations Centre Manager, and an up-to-date resume that outlines your relevant experience and meets the mandatory requirements. Shortlisting and initial interviews may begin immediately.