Clinical & Quality Manager | Clinical Governance Lead | Shape the Future of Healthcare Excellence!

Are you a dedicated healthcare leader passionate about driving clinical excellence and quality improvement? We're seeking an exceptional Clinical & Quality Manager to drive continuous improvement across our expanding Health Services portfolio and champion high-quality patient care.

Established in 1880, we've been a trusted healthcare provider for over 140 years. As a mutual organisation, our profit-for-purpose model allows us to reinvest directly into improving the lives of our 100,000+ members and the wider community – creating meaningful impact that extends far beyond the bottom line.

About this Game-Changing Role:

This is your opportunity to lead clinical governance initiatives across our diverse health services including medical centres, urgent care, optometry, and future dental services. You'll be responsible for implementing our Clinical Governance Framework, working directly with the Chief Operating Officer Health Services to enhance standards, drive improvement, and ensure excellent patient outcomes.

What You'll Lead:

Clinical Excellence & Innovation:

• Spearhead implementation of our comprehensive Clinical Governance Framework across all Health Services
• Design and evaluate evidence-based models of care that align with best practice standards
• Lead quality improvement initiatives that directly enhance patient experiences and outcomes
• Drive accreditation success across RACGP Standards and other regulatory requirements

Strategic Impact:

• Shape organisational strategy through evidence-based clinical governance and risk management
• Lead cross-functional teams in developing innovative care pathways and service delivery models
• Champion patient-centered approaches while addressing broader population health needs
• Collaborate with Health Service managers to build a culture of continuous learning and excellence
• Mentor and guide clinical staff in best-practice approaches

What We're Looking For:

Essential:

• Tertiary qualifications in health-related discipline (nursing or general practice medicine highly desirable)
• Minimum 5 years in clinical management, quality management, or clinical governance
• Current AHPRA registration
• Proven track record implementing clinical governance frameworks in primary healthcare
• Demonstrated success leading accreditation processes and regulatory compliance

Highly Desirable:

• Post-graduate qualifications in health management, quality management, or clinical governance
• Advanced experience in developing innovative models of care
• Strong project management and root cause analysis capabilities

What We Offer:

• Competitive salary package
• Generous staff discounts across our 19 pharmacies, four medical centres, and eyecare services
• Flexible work arrangements including Time in Lieu options and RDO accrual
• Work-life balance in a supportive, values-driven environment
• Professional development opportunities to support your career progression
• The opportunity to make genuine impact on community health outcomes

Why Choose UFS Healthcare?

At UFS Healthcare, we're not just another healthcare provider – we're committed to advancing integrated healthcare. Our expanding portfolio includes:

• 19 pharmacies delivering comprehensive health services across western Victoria
• Four medical centres offering diverse primary care services
• Ballarat Urgent Care Clinic providing free non-emergency care to our community
• UFS Eye Care delivering exceptional optical services
• Exciting expansion into dental care and other health services

We're building something extraordinary – a leading integrated healthcare network that puts patient care and community wellbeing at its heart.

Ready to Lead Healthcare Excellence?

This is more than a job – it's your chance to drive meaningful change in healthcare delivery while building a career that matters. If you're ready to lead clinical governance innovation and make a lasting impact on community health, we want to hear from you.

Apply now and become part of our purpose to empower more people to live longer, healthier lives!

We're a diverse and inclusive workplace, committed to creating a welcoming environment for people from all backgrounds. We encourage applications from candidates of all cultures, identities, and abilities.

For more information or a confidential discussion, please contact Chief People & Culture Officer, Lauren Baker on (03) 5327 7719 or [email protected]

Applications close: 9am Monday 9th June.

Please note: You must be eligible to live and work in Australia to apply for this position.