Clinical Operations Manager
Forest Lake Lodge
Posted 2 days ago
About the Business:
Forest Lake Lodge, a privately owned and operated residential aged care home established in 2000, is dedicated to helping and supporting individuals to live their best lives. We are on a mission to provide compassionate care to the elderly, and we are seeking passionate individuals to join our team.
Adopting a holistic approach, we focus on meeting residents' emotional, physical, spiritual, and recreational needs. We value diversity and encourage individuals from various cultures to contribute to our inclusive environment.
About the Role:
Are you an experienced in clinical management and seeking a fulfilling career move? Forest Lake Lodge presents an exciting opportunity for you to join our team. The typical work hours are 8am – 4:06pm, Monday to Friday, with participation in an on-call schedule shared among a dedicated team of 4.
As a part of the senior leadership team reporting to the General Manager this role will be expected to provide subject matter expertise in clinical care and oversee a team of RN's, ENs and PCWs. You will play a vital role in providing best-practice care for our residents.
Key Responsibilities:
- Oversee day-to-day clinical evaluations and care planning
- Oversee the CCs to provide leadership and support to the care team to ensure that consumers are receiving optimal care.
- Focus on embedding a clinical care culture, ensuring compliance with legislative and regulatory requirements, and overseeing the implementation of evidence-based practices.
- Act as a key liaison between staff, residents, families, and external stakeholders.
- Managing clinical governance.
- Monitoring performance against key indicators.
- Ensuring the effective use of clinical systems to support quality care.
- Supporting the development of staff, ensuring compliance with infection control protocols, and contributing to continuous quality improvement.
- Leadership responsibilities extend to chairing meetings, ensuring proper reporting, and taking swift action when issues are escalated, or noncompliance is identified.
- The job aims to create a culture of excellence, safety, and continuous improvement in clinical care delivery.
Benefits and Perks:
- Located near shops and public transport with ample free onsite parking
- Access to a variety of supports via our Employee Assistance Program
Minimum Qualifications:
- Registered Nursing Degree with unrestricted AHPRA registration.
- Current First Aid and CPR certificate.
Skills and Experience:
- Extensive successful experience in clinical management within the aged care sector
- A comprehensive understanding of legislative, regulatory and evidence-based practice requirements related to aged care.
- Tech fluency including intermediate level use of Microsoft Office, and high-level use of clinical management and compliance software
- Demonstrated track record of compliance with The Aged Care Quality Standards
- Confident in managing performance of staff, and change management
- Knowledge of the Aged Care Quality Standards and
- Knowledge of the AN-ACC assessment suite related to care minutes and funding
- Knowledge of psycho-social needs of aged people
- Experience in the provision of contemporary nursing care including medication management, clinical assessment, and relevant documentation
- Understanding of financial reporting capabilities within a service delivery framework (desirable)
- Excellent leadership and delegation skills
- Emotionally intelligent with excellent interpersonal skills
- High level verbal and written communication skills
- Ability to manage time and priorities appropriately
- Strong leadership, communication and people management skills and ability to influence performance
- Demonstrated stakeholder management, communication, conflict management and negotiation skills
- Demonstrated skills in wound management, medication administration, continence, and palliative care
- Proven ability to operate effectively and efficiently in a highly regulated and complex environment
Desirable:
Forest Lake Lodge is a culturally and linguistically diverse community, multilingual applicants are encouraged to apply.
For inquiries about this role, please contact [email protected]
About Forest Lake Lodge
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