Quality Manager

• Competitive Salary with Salary Packaging options.
• Join a small, value based, aged care provider with strong ties to their community, focused on providing their residents with high-quality care.
• Be part of a collaborative and supportive team with an excellent work culture.
• Opportunity to shape quality initiatives and make a meaningful impact on resident care.

Summary of Position
An exciting opportunity for a Quality Manager to oversee and maintain quality systems within an aged care facility. This role ensures compliance with Aged Care Quality Standards, monitors clinical indicators, and drives continuous improvement initiatives to enhance resident care.
As a Quality Manager, you will work closely with our clinical team and leadership managers to track key performance indicators, conduct audits, and implement best practices. This role is ideal for someone passionate about quality assurance, compliance, and improving aged care services.

Key Responsibilities

• Track and evaluate key care quality metrics such as clinical outcomes, audits, and complaints.
• Ensure adherence to aged care standards, legislation, and internal governance frameworks.
• Gather, analyse, and present data on resident health outcomes, medication management, and other quality indicators.
• Lead internal audits and surveys, using resident and staff feedback to pinpoint improvement opportunities.
• Communicate quality performance results to senior leadership and relevant stakeholders.
• Develop and roll out improvement plans aimed at enhancing care delivery and resident experience.
• Educate and support staff in quality systems, continuous improvement, and evidence-based practices.
• Partner with clinical teams, home managers, and governance groups to identify and implement quality initiatives.
• Review and update organisational policies and procedures to align with current best practices and compliance requirements.

Key Requirements

• AHPRA Registration as a Registered Nurse is
• Experience in quality management, compliance, or governance within aged care, healthcare, or community services.
• Strong understanding of Aged Care Quality Standards and regulatory compliance.
• Experience in data collection, analysis, and reporting.
• Strong problem-solving and decision-making skills.
• Ability to conduct audits, identify risks, and implement improvement plans.
• Excellent communication and engagement skills.
• Experience in staff training and education related to quality and compliance.

Benefits

• Competitive Salary with Salary Packaging options.
• Join a small, value based, aged care provider with strong ties to their community, focused on providing their residents with high-quality care.
• Be part of a collaborative and supportive team with an excellent work culture.
• Opportunity to shape quality initiatives and make a meaningful impact on resident care.

About Melbourne
Melbourne is a vibrant and diverse city, known for its thriving arts scene, world-class dining, and strong community focus. The eastern suburbs offer beautiful parklands, excellent schools, and easy access to healthcare services, making it an ideal place to live and work. With great public transport and a welcoming atmosphere, Melbourne provides an excellent lifestyle for professionals in the aged care sector.


To discuss further, contact Alex for a friendly, confidential chat:
*E4 are recruiting for various positions and are happy to help find the best option with you*

Alex Haselock (Recruitment Consultant)
0482 093 593 | [email protected]