Contact Centre Operator (Newcastle)
Ampersand
Posted 15 days ago
Job Title: Customer Service Representative / Contact Centre Operator
Location: Newcastle, NSW
Pay: $36.11/hr + Super
Contract: 6 Months, WFH options after Training & Nesting completed
Hours: Full-time (35 hrs/week), Mon–Fri on rotating roster (7am–7pm)
About the Role:
A NSW Government Agency is hiring multiple Customer Service Representatives to join a team in Newcastle. You'll be the first point of contact for customers, providing high-quality service over phone and email.
What We’re Looking For:
- 2–3 years’ customer service experience
- Excellent verbal & written communication
- Intermediate computer skills (Outlook, Teams, typing)
- Fast learner with strong attention to detail
Requirements:
- NSW-based only
- Must attend in-person assessment (90 mins) at Newcastle
- Police check & 2 references
- Reliable internet & smartphone for potential remote working days
About Ampersand
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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