• Annual base salary from $119,056 to $132,475 (HEW Level 8) plus 17% employer's superannuation contribution and annual leave loading
• Full time, fixed-term role until December 2026
• Supportive, collaborative team with a hybrid working environment based at Macquarie University, Wallumattagal Campus, North Ryde

About the role

As a Senior UX Designer you will deliver a customer led approach to user experience design, taking current state journeys and human problems to create user flows and wireframes to deliver the end-to-end experience for a new CRM and marketing automation technology (Salesforce). You'll shape exciting, highly personalised experiences with impactful UX/UI design to enhance usability, drive engagement, and deliver a measurable impact. You'll contribute to ensuring a cohesive user experience that supports critical journey moments with a focus on student acquisition, onboarding and lifecycle.

You'll work collaboratively within your assigned workstream and across workstreams in the Student 360 Program to realise our ambitions for end-to-end student engagement and service delivery, driving a consistent approach to UX design and user testing building the elements for the workflow navigation components. The role will focus on transforming the experience for lead generation and conversion, and student lifecycle moments with a specific focus on application to enrol through the development of simple intuitive user journeys that take prospects/students through their journey to become Macquarie University students.

Key responsibilities

• Leveraging the Service Design, you'll lead the UX/UI process from concept development to implementation.
• Conduct user research through interviews, data analysis, and usability testing to deeply understand student and business needs.
• Optimise usability and engagement, driving improvements for staff and students
• Collaborate cross-functionally with business owners, SMEs, BAs, Admins, Developers and other stakeholders
• Leverage our design system to ensure consistency, scalability, and brand adherence

About you

You are using Figma or equivalent. Miro should be second nature. You will be an evangelist for Global Experience Macquarie (GEM) gem.mq.edu.au, our Design System. You must also be able to present your designs to senior stakeholders online and in-person via workshops and showcases. You welcome a process-based approach to UX creation - Empathise, Discover, Ideate, Prototype, Test, handover to Developer, and Validation. You have a high attention to detail, with a mix of creative and analytical problem-solving skills.

How to apply
Please apply online and attach your resume and a separate cover letter that outlines how you meet the selection criteria below:

• Degree or equivalent extensive experience in digital UX design, visual design or related discipline and/or extensive experience.
• 5+ years' experience in UI/UX design, with a strong foundation in user-centric, interaction, and visual design principles.
• Proven ability to design user flows, wireframes, and prototypes that validate ideas and improve usability.
• Advanced understanding of user-centric design approaches, interaction design standards and methodology.
• Experience in creating storyboards, user flows, wireframes, UI design.
• Experience working on large scale projects and delivering to tight deadlines.
• Experience applying user behaviour data and research to create innovative designs and interfaces.
• Experience working in Figma for UX/UI, user flows and prototyping and Miro as a workshop tool.

You will be mentored and supported in all of the above within our highly collaborative environment .

About us

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.

Why work at Macquarie

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

Our prime location, we are walking distance from Macquarie University Metro Station and Macquarie Shopping Centre. Not only are we close, take a look at our benefits on offer:

• 17% Superannuation
• Subsidised onsite parking options
• Flexible working options
• Training and professional development
• Onsite childcare facilities
• Discounted health insurance (Medibank)
• Onsite vacation care
• Employee Assistance Program
• Subsidised membership at the Sport & Aquatic Centre
• Onsite GP, imaging & physio clinics

*Please note that this position will require a criminal record check.

Applications Close: 6 June 2025 11:59 PM (AEST)

We reserve the right to progress or decline an application prior to the advertised closing date.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Diversity and Inclusion

Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.