· 3-month opportunity with potential for extension

· Hands-on, varied role supporting both customers and internal operations

· Training provided in Xero, Excel reporting, and stocktaking procedures

Short Description

We are seeking a proactive and detail-oriented Customer Service & Admin Coordinator to support a busy local team with customer interaction, data entry, stocktaking, and admin reporting. Immediate start available on a flexible short-term basis.

About Our Client

Our client is a well-established business with a strong local presence, providing high-quality products and services to industrial and commercial clients. Their team culture values adaptability, clear communication, and hands-on support across all departments.

About the Position

· Answer and manage incoming customer calls professionally

· Record and escalate quote enquiries and customer requests

· Issue standard quotes using Xero (training provided)

· Enter and tabulate production and stock data using Excel

· Conduct weekly stocktakes and compile summary reports

· Liaise with internal teams across sales, production, and procurement

· Provide general administrative support across departments

Key Responsibilities Include

· Manage customer calls and document enquiries accurately

· Prepare basic quotes and update records in Xero

· Capture and track shop floor data using Excel templates

· Complete weekly stock takes in outdoor conditions

· Assist with general administrative tasks and internal documents

· Coordinate daily workflow with sales, production, and admin teams

Skills and Experience Required

· Excellent phone manner and verbal communication skills

· Strong attention to detail with clear and accurate data entry

· Basic proficiency in Excel (data entry, formatting, tabulation)

· Willingness to learn Xero and other internal systems

· Practical and adaptable with a can-do attitude

· Prior admin or customer service experience preferred

· PPE required: Hi-Vis Shirt and Safety Boots

Benefits

· Immediate start with consistent day shift hours (8 hours/day)

· Gain experience with internal systems and reporting tools

· Supportive team culture with hands-on training provided

Apply Now

Click on the apply button or contact:

Rebecca Ross

Phone: (02) 4927 7766

Email: [email protected]

Job Order Reference Number: D.INDJ2025149906

About WorkPac

WorkPac is Australia’s largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.