Bauerfeind is a globally recognised premium manufacturer of braces, supports, compression products proudly established in Germany in 1929. With a presence in over 50 countries, we are a trusted brand representative at the Olympic Games, State of Origin, and with NRL teams. Our passion is to enhance performance and recovery, whether for weekend warriors or professional athletes.

As our team continues to grow, we now have an exciting opportunity for an enthusiastic and energetic individual who is passionate in helping in our Retail Customer Service team on a Full-Time basis

Your Role at Bauerfeind:

It is our mission to provide first-class customer service to ensure customers and athletes alike receive optimal advice and care.

As a customer service representative, you will:

Provide exceptional service and support through various channels (live chats, emails, phone inquiries, and in-store interactions).

Work collaboratively as a team alongside other departments and communicate with stakeholders.

Ensure compliance in stock management.

Monitor customer feedbacks to continuously improve sale effectiveness and client experience.

Why Bauerfeind?

World-leading training and development programs.

Generous employee discounts.

Join a high performing, fun and dynamic team.

Make a life changing impact to your customers.

Our Ideal Candidate:

Flexibility to work with a rotating roster.

Exceptional written communication skills.

Excellent time management and ability to multitask.

Personal & empathetic approach to all our customers with high attention to detail.

Comfortable using online systems and applications.

Experience and/or keen interest in health science and sports.

If you are looking for the next big step in your career and want to join a growing company, apply now and start helping people live a healthier and more active life!