CAR WASH MANAGER - North Shore Car Wash
Sparkletown is a locally owned & operated Car Wash business with nine QLD locations currently, & expanding.

Do you have what it takes to manage our flagship site situated in Burdell, Townsville? We would love to meet you!

Role summary
The successful applicant with be fully responsible for the daily car wash operations to maximise operational and financial performance of the facility.

This role will be supported by Sparkletown’s highly efficient operations team.

Role Objectives
• Responsible for day-to-day operations of the Car Wash
• Management of operational accounts on behalf of the Car Wash
• Manage staff including conducting appraisals and performance review
• Manage workplace health and safety and security issues
• Client relations, including responding to consumer complaints
• Management of chemicals and other inventory and place orders with enough lead time to ensure that stock levels are managed
• Quality control & strict time management
• General cleaning and maintenance of all equipment, grounds, and facilities
• Manage and motivate a team to maximise sales and cost efficiency

Key responsibilities

Customer Service:
• Providing high quality customer service and community engagement and shall encourage and manager other staff to deliver the same high levels of service

Site maintenance:
• Ensuring the site is clean and tidy and well-functioning, including high levels of presentation, cleanliness of bays and equipment and landscaping

• Responsible for the period maintenance of all equipment, on-site trouble shooting of any malfunctions, and where required the engagement and management of specialist contractors to resolve any faults.

Driving performance:
• Develop a detailed understanding of customers and drive sales performance through repeat business, strategic collaborations, and innovation marketing ideas

• Identify any issues and opportunities and shall address or action these appropriately to ensure optimal customer service and finance outcomes

Employee Management:
• Confidently lead and manage a small team under strict time managed circumstances.

Company Supplied: Mobile phone, site-based computer, uniform, PPE

Work schedule: 8am to 4pm, between Tuesday to Saturday, 5 days per week with a half hour lunch break each day.

Emergency contact: The Car Wash Manager is the first point of contact, during car wash operational hours, for all emergencies, security breaches or equipment breakdowns.
A company mobile phone will be provided to support this role requirement.

Travel: The Employee may be required to travel to service all any of the Employer’s locations. All reasonable and approved travel expenses will be either paid or reimbursed by the Employer excluding local travel.

Other attributes that may be considered, include:

ability to fulfill an active role

ability to keep a clean workplace

general understanding of mechanical systems

general computer skills

If you think you have what it takes, please APPLY NOW, or visit www.sparkletown.com.au/careers for more information.