Join Our Team as a Dental Receptionist!

We’re on the lookout for a friendly and highly organised Dental Receptionist to join our growing Practice at Dentists In Annerley!

About the role:

1. Be the Face of Our Clinic:
Greet and arrive patients with a warm, friendly personality. Your positive attitude will set the tone for their visit. You will be the core of communication for patients and fellow dental practitioners!
2. Manage Appointments:
Schedule, reschedule and confirm appointments with efficiency and a personal touch. You will be responsible for calling patients to book their routine check-ups and follow up treatments.
3. Handle Administrative Tasks:
You will be responsible for making/taking phone calls, scanning, archiving, paper management, patient record management, invoicing, in/out referrals, data entry, auditing and all comprehensive administrative tasks. Your organizational skills will keep everything running smoothly, so attention to detail is a must!
4. Assist with Billing:
Navigate DVA payments, HICAPS claims, cash, EFTPos & finance payment options with clarity and accuracy.
5. Clinic Hygiene:
Keep a clean and hygienic space for our patients to be welcomed in to!
6. Lab tasks & ordering: Ensure patient lab orders are submitted, tracked & returned accurately & efficiently. Provide administrative support for Stock & Dental Consumables ordering.

What We’re Looking For:

Are you a highly confident people-person who loves checklists and task management? Then this is the role for you!

Excellent Communication Skills: You’ll be the liasion between our patients and our dental team, so a friendly and clear communicator is a must. High proficiency in English and confidence in typing are essential. Your position will involve a high volume of phone calls (in and out), so confidence on the phone is a must!
Attention to Detail: Accuracy in managing patient information, data entry and appointments is crucial. It is imperative that our new team member has great organisation skills and the ability to manage their tasks with accuracy.
Previous Experience: Experience in a dental or medical office is a plus, but if you’re a quick learner with a great attitude, we’d also love to hear from you!

The role is open to part time (4 days a week equalling 32 - 34 hours) or full-time (5 days a week equalling 38 hours) with flexibility on which days. The role is a 8:30am start, with generally a 5:30pm / 6:30pm finish time.

Immediate start available.

Ready to bring your skills to our team? Apply now.

Or email your resume to [email protected]

We can’t wait to meet you and welcome you to the team at Dentists In Annerley!