Manager of Clinical Services

• Permanent - Full Time position, 38 hours per week at Ashwood Residential Care, close to Pendle Hill train station
• Your contribution counts - focused initiatives to reward and recognise our teams
• A collaborative and supportive team culture.
• Salary packaging - increased take home pay through salary packaging including novated leasing options
• Uniform Provided
• The chance to make a real and lasting impact in the lives of older Australians.

About the Role

Are you a passionate clinical leader ready to shape the future of aged care?

As our Manager of Clinical Services, you will lead a dedicated care team and champion person-centred, values-driven care. You'll play a key role in creating a safe, connected, and purposeful environment for residents and their families.

At Ashwood, we have created an environment that feels like home, where our residents enjoy a sense of community, where they are known, valued and cared for. An environment that residents are encouraged to be as independent as they choose.

What you'll do

• Lead clinical and care teams to deliver high-quality, person-centred care using coaching, feedback and shared goals
• Champion our household model promoting dignity, choice, and meaningful relationships for residents
• Manage the clinical framework and operations including care planning, medication, wellbeing programs, and quality improvement
• Respond to clinical risks and feedback with professionalism, empathy, and a focus on collaboration with health partners and continuous improvement
• Ensure accurate incident reporting and compliance with all legislative and aged care requirement
• Collaborate with local teams to optimise roster, resources and funding outcomes

What You Bring
As a Registered Nurse with AHPRA registration, you will have:

• Experience leading clinical teams in aged care or a similar setting
• Demonstrated experience using quality systems, accreditation standards, and continuous improvement approaches
• Confidence managing feedback and clinical risk with professionalism and care
• Compassionate, hands-on leadership approach with a commitment to resident wellbeing and clinical excellence
• A passion for creating vibrant communities where people feel safe, connected and valued

About Us

Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.
For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 900 staff and together we service residents and customers across NSW.
For more about us visit our website https://www.freshhope.org.au

We'd love to hear from you!

Please submit your cover letter and resume via the quick "Apply" link. We'll be in touch as soon as we can, don't wait to press submit!