
Duty Manager
Inverell RSM Club
Posted 16 days ago
We are on the hunt for our next Duty Manager as the Inverell RSM Club.
About the role
This hands-on leadership role is perfect for someone who thrives in a fast-paced environment, ensuring exceptional customer service and compliance with all relevant regulations. We are based in Inverell, NSW 2360.
What you'll be doing
Overseeing the daily operations of the club, including managing staff, coordinating events, and resolving customer inquiries and concerns
Ensuring compliance with all relevant laws, regulations, and internal policies
Providing leadership and support to the club's team of hospitality professionals
Fostering a positive and customer-focused work environment
Mentor and motivate the team, offering guidance, feedback, and training as needed
Coordinate with different departments to ensure smooth, efficient daily operations
Handle customer inquiries and resolve any issues that arise during their visit
What we're looking for
Proven experience in a managerial or supervisory role within the hospitality industry
Strong communication and interpersonal skills, with the ability to effectively lead and motivate a team
Excellent problem-solving and decision-making abilities
Thorough understanding of hospitality operations, including inventory management, budgeting, and regulatory compliance
Passion for providing outstanding customer service and creating a welcoming environment
Flexible and adaptable, with the ability to work in a fast-paced, dynamic environment
Must have RSA & RCG
Available to work a flexible fair rotating roster, including mornings, afternoons, and nights, seven days a week.
At Inverell RSM Club, we are committed to supporting the professional and personal growth of our employees. We offer a competitive salary, opportunities for career advancement, and a range of benefits, including:
- Comprehensive training and development programs
- Collaborative and inclusive work environment
About Inverell RSM Club
A family friendly Club, we cater to locals & visitors with a relaxed updated atmosphere.
The Club offer a variety of dining options from the Bistro, Coffee Shop & Pizzeria to our Rustic Table Restaurant there's something to suit everyone.
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