Our client is a government agency that provides whole of government IT Digital services and programs via a corporate services model

Role Description:

They are currently looking to hire 2 Change Managers on contract to assist in driving successful organisational change for a major Payroll Capability and HR Management Program (PC-HRM). The program is a people, process and technology program with a significant focus on process and people for these roles

The change manager/s will drive efforts to maximise change adoption, manage stakeholder relationships and ensure successful project outcomes.

The primary responsibilities will include bringing to life change management strategies and plans to deliver the changes successfully.

Responsibilities include:

• communication and enablement
• measuring benefits
• change readiness activities
• risk and issue identification and management where applicable
• continuous improvement
• organisational culture and readiness

• Support and deliver the full lifecycle of change within the Government Directorates and with the Program team.
• Engaging with business stakeholders to understand the impacts of changes
• Through the change impact process - working with stakeholders to identify where there are gaps with business processes and standard operating procedures (SOPs) and supporting the business to augment/create/build them.
• Work with the Change Management team in line with the program timelines and build agreed change management collateral through the full lifecycle of change including:

Skills and Experience:

• Proven experience managing change in a complex organisational environment.
• Relevant tertiary education in Business, Organisational Psychology, Change Management or related field.
• Experience in organisational change management and relevant industry certification/s.
• Understanding MSP principles and methodologies and/or willingness to be trained in MSP and benefits management.
• Strong skills with identifying where change impacts will occur
• Proven capability to understand business process impacts for stakeholders
• Act as a steward and enable stakeholders to improve business processes in their environment
• Have the capacity to support stakeholders when experiencing the discomfort of change
• Excellent communication, negotiation, stakeholder engagement and influencing skills.
• Ability to navigate complex organisational structures and manage ambiguity
• The program is strongly focussed on delivering the agreed benefits and, therefore, an appreciation of how to link this to the change work at hand is important.

Consultant: Colin Massey

Keywords: Change, Change Manager, Benefits Realisation, MSP, Managing Successful Programs, Prosci methodology, people, process, technology, payroll, Human Resources, HR, communication, change readiness, change impact, government, communication, benefits analysis, change plan, change strategy